HR Account Manager

About the Role

Based in Abu Dhabi, UAE, this position is within the recruitment and HR outsourcing sector. The HR Account Manager will be responsible for managing client accounts, overseeing manpower outsourcing, and providing comprehensive HR services.

Key Responsibilities

• Oversee and nurture client relationships by understanding their workforce needs.
• Coordinate tasks including employee onboarding, payroll management, operational activities, and invoicing processes.
• Lead client meetings and develop proposals, pricing models, reports, and service contracts.
• Monitor employee deployments, manage contract renewals, and ensure consistent quality in service delivery.
• Address and resolve client concerns promptly to maintain high satisfaction levels.
• Spot opportunities for expanding current accounts and contribute to new business development.
• Keep CRM systems up-to-date and ensure all activities comply with company policies and UAE labor regulations.

Candidate Requirements

• A bachelor’s degree in Human Resources, Business Administration, or a closely related discipline.
• Between three to five years of professional experience in account management, recruitment, outsourcing, or HR service roles.
• Preferably previous work experience in the UAE.
• Excellent communication skills combined with strong negotiation and client coordination abilities.
• Competence in handling multiple priorities efficiently, alongside proficiency with CRM software and Microsoft Office suite.