Housekeeping Executive

Position Overview

As a Housekeeping Executive, you will ensure the cleanliness and quality of guest rooms, public areas, and facilities by inspecting these after cleaning by the housekeeping staff. Manage room reports, verify room statuses, identify discrepancies, prioritize room cleanings, and update information for rooms of departing guests. Support housekeeping management in daily operations and coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry teams. Document discrepancies and collaborate with the Front Desk to resolve issues. Manage room assignment changes and communicate relevant information to the next shift. Prepare all required paperwork timely and accurately.

Leadership and Safety Responsibilities

Assist management with processes related to hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching housekeeping employees. Adhere strictly to all company safety and security policies, promptly reporting any maintenance issues, hazards, accidents, or injuries. Complete necessary safety trainings and certifications. Maintain a professional appearance and confidentiality concerning company information while safeguarding company assets.

Guest Relations and Work Environment

Greet guests warmly and according to company standards, anticipate and fulfill guest service needs, provide assistance to individuals with disabilities, and express genuine appreciation towards guests. Communicate clearly and professionally with colleagues and guests, foster positive working relationships, and listen attentively to employee concerns. Ensure quality standards and expectations are consistently met in housekeeping operations.

Physical and Technical Requirements

Capability to move, lift, carry, and place objects under 55 pounds independently and heavier items with assistance. Ability to maneuver loaded housekeeping carts and related equipment over various terrains. Perform physical activities such as bending, twisting, stooping, standing, sitting, kneeling, and walking throughout the shift. Utilize fine motor skills for handling objects and operate computers or point of sale systems to access relevant information. Accurately read and verify information in various formats, including small print. Be prepared to perform other reasonable duties as assigned by supervisors.

Qualifications

A high school diploma or GED equivalent is preferred. Candidates should have a minimum of one year of experience in a related housekeeping role and at least one year in a supervisory capacity. No specific licenses or certifications are required.

Additional Information

Job Number: 26110694
Category: Housekeeping & Laundry
Location: Village Pakhal, Faridabad, Haryana, India, 121001
Schedule: Full Time
Position Type: Non-Management

Equal Opportunity

We are committed to being an equal opportunity employer that embraces diversity. We provide an inclusive environment where the unique qualities and backgrounds of all associates are respected and celebrated. Our employment decisions are free from discrimination on any legally protected grounds, including disability and veteran status.

About the Employer

Our hotel group is dedicated to delivering exceptional hospitality experiences worldwide. By joining our team, you become part of a global family that values talent, innovation, and holistic well-being. We offer continuous training, development, and recognition within a supportive luxury environment. We believe that taking care of our associates leads to outstanding guest service, a philosophy we call The JW Treatment™.