Housekeeping Coordinator

Position Overview

The Housekeeping Coordinator is responsible for managing room status reports, identifying and prioritizing rooms requiring cleaning, and updating the status of guest departures. This role facilitates communication among Housekeeping, Engineering, Front Office, and Laundry teams to ensure efficient operations. The coordinator handles room assignment distribution, monitors 'Do Not Disturb' rooms, and guarantees timely cleaning of vacant and priority rooms. Documentation related to housekeeping activities must be accurately completed.

Duties and Responsibilities

• Generate and analyze sold room reports, verifying room conditions and resolving discrepancies collaboratively with the Front Desk.
• Assign daily room cleaning priorities and manage rush and previously restricted rooms efficiently.
• Prepare and provide room assignments to housekeeping personnel, keeping track of ‘Do Not Disturb’ statuses.
• Comply with all safety, security, and company policies, reporting hazards or incidents promptly.
• Maintain professional appearance and confidentiality of proprietary information.
• Greet and respond to guests with genuine hospitality meeting company standards.
• Support team objectives by fostering positive relationships and effective communication.
• Use computer systems to enter and retrieve work-related data accurately.
• Physically perform tasks such as standing, walking for extended periods, and handling objects weighing up to 10 pounds.
• Carry out additional reasonable responsibilities as assigned by supervisors.

Qualifications

• Education: Completion of high school or equivalent (G.E.D.).
• Experience: Minimum of one year in related work; supervisory experience not required.
• Licenses/Certifications: None specified.

Additional Information

This role is based in Baku, Azerbaijan at 674 Azadliq Square within the Housekeeping and Laundry category. The position operates on a full-time schedule and is classified as a non-management role.

Marriott International is an equal opportunity employer valuing diversity and inclusivity, committed to providing opportunities without discrimination on any protected basis. The JW Marriott brand emphasizes associate well-being and career growth, fostering a supportive luxury hospitality environment known as The JW Treatment™.