Housekeeping Attendant

Key Responsibilities

• Thoroughly clean and service guest rooms, suites, and designated areas following the hotel's upscale standards and protocols.
• Ensure that guest accommodations meet exceptional cleanliness, hygiene, and presentation benchmarks.
• Make beds, restock amenities, and change linens and towels as necessary.
• Maintain bathrooms, floors, furnishings, fixtures, and other components of guest rooms in pristine condition.
• Promptly report any maintenance concerns, damages, lost and found items, or guest issues to the relevant department or supervisor.
• Properly and safely utilize all housekeeping equipment, supplies, and cleaning products.
• Adhere to established procedures for managing guest belongings, handling lost and found property, and accessing rooms.
• Exhibit professionalism and discretion while working in guest rooms and when interacting with guests.
• Respond politely to guest requests and offer assistance as needed.
• Keep housekeeping pantries, trolleys, and back-of-house areas neat and orderly.
• Consistently follow all health, safety, hygiene, and security protocols.
• Assist the Housekeeping team with additional tasks as directed by Supervisors or management.

Candidate Requirements

• Previous experience as a Room Attendant or Housekeeping Attendant in a 5-star or luxury hospitality setting is preferred.
• Solid understanding of guest room cleaning and housekeeping standards.
• Attention to detail with a strong dedication to maintaining cleanliness.
• Good communication skills and ability to interact effectively with others.
• Capability to work productively in a fast-paced environment.
• Physically capable of carrying out housekeeping tasks for prolonged periods.
• Professional, dependable, and guest-oriented mindset.
• Willingness to work flexible shifts including weekends and public holidays.
• Familiarity with health, safety, and hygiene practices is advantageous.