Hotel Receptionist - Fixed Night Shift

About the Role

Hotel Kwality located in Paharganj, New Delhi, is seeking a dependable individual to manage the front desk responsibilities solely during the night shift. This role requires handling various guest-related operations during 6 pm to 8 am, consistently on night shifts without rotation to daytime duties. The salary offered ranges from ₹15,000 to ₹16,000 per month based on experience.

Key Responsibilities

• Manage late guest arrivals, early departures, and respond to general guest inquiries.
• Oversee booking procedures, assign rooms, manage billing, and process payments using the hotel's Property Management System (PMS).
• Verify guest information and ensure accurate maintenance of front desk records.
• Balance night shift cash and electronic payment transactions.
• Provide a comprehensive handover report to the morning team outlining pending guest requests and any noteworthy incidents.
• Collaborate with hotel security and management for escalation of any issues arising during the night.

Candidate Requirements

• Prior experience working at a hotel front desk is preferred.
• Proficiency with computers and eagerness to learn hotel management software; familiarity with eZee PMS is advantageous.
• Good command of Hindi and English languages for guest communication.
• Trustworthiness with handling cash and record-keeping, punctuality, and the ability to work independently overnight.

Additional Information

This is a fixed night shift position from 6 pm to 8 am without any shift rotation. Interested candidates are required to submit their CV and an audio self-introduction in English via WhatsApp to the given contact number.