Hotel Cleanliness Supervisor

Position Overview

The Hotel Cleanliness Supervisor plays a key role in upholding impeccable hygiene and maintenance standards by inspecting guest rooms, public areas, pools, and other facilities following housekeeping cleaning. This role involves managing room status reports, identifying rooms that require further attention, prioritizing cleaning tasks, and updating statuses for departing guests. Coordination with housekeeping management and multiple departments including Engineering, Front Office, and Laundry is essential to ensure smooth daily operations.

Responsibilities

• Inspect guest rooms and public areas after cleaning to verify quality standards.
• Analyze sold room reports, confirm room conditions, identify discrepancies, and prioritize cleaning efforts.
• Update room statuses for departing guests and communicate issues to the subsequent shift.
• Assist the management team in daily activities such as scheduling, training, hiring, evaluating, coaching, counseling, and disciplining employees.
• Serve as a liaison among Housekeeping, Engineering, Front Office, and Laundry departments to streamline operations.
• Document discrepancies with rooms and liaise with Front Desk for resolution.
• Handle paperwork efficiently and update room assignments as required.
• Ensure compliance with company policies along with safety and security protocols; report hazards or incidents promptly.
• Maintain professional appearance and confidentiality, safeguard company assets.
• Welcome and assist guests professionally, recognizing and meeting their service needs with courtesy.
• Practice clear and professional communication and foster positive team relationships.
• Ensure adherence to established quality and cleanliness standards.
• Physical tasks include lifting objects up to 55 pounds independently and heavier items with assistance, maneuvering housekeeping carts over uneven terrain, and varied physical movements such as bending, twisting, and standing for long durations.
• Utilize computer and point of sale systems for information management and verification.
• Perform other related duties as delegated by supervisors.

Qualifications

• Minimum education: High school diploma or GED equivalent.
• At least one year of relevant work experience in a related field.
• Minimum one year supervisory experience is required.
• No specific license or certification required.

Additional Information

This non-management full-time position is based in Doha, Qatar at the Diplomatic Street, West Bay Area location. It is an on-site role and part of the Housekeeping & Laundry job category. The employer is committed to equal opportunity employment, valuing diversity and fostering an inclusive environment where all associates’ unique backgrounds, talents, and experiences are respected. The Autograph Collection is a prestigious group of independent four and five-star hotels known for offering unique, memorable experiences tailored to travelers seeking individuality and quality.