Hostess

Role Overview

We are looking for a hospitable, professional, and customer-oriented Hostess to warmly welcome guests, handle reservations, and ensure a smooth and enjoyable dining experience from arrival to departure.

Key Duties

• Greet guests warmly and professionally upon arrival.
• Organize seating plans and allocate tables efficiently.
• Manage both reservations and accommodating walk-in guests.
• Keep accurate records of guest waiting lists.
• Respond to phone inquiries and take reservation requests.
• Collaborate with service staff to optimize seating capacity.
• Address guest concerns with professionalism and resolve issues.
• Uphold cleanliness and presentation standards of the restaurant’s entrance and reception area.

Required Qualifications

• Between 1 and 3 years of experience as a Hostess or Receptionist within restaurants, hospitality, or hotel environments.
• Proficiency in English communication is essential.
• Conversational Arabic is advantageous.
• Maintaining a professional appearance and excellent grooming is mandatory.
• Familiarity with reservation management systems is beneficial.
• Preference given to candidates who can join immediately.