Hire Controller

About Speedy

Speedy is the UK's foremost provider of hire services, offering the most extensive selection of tools, specialist equipment, plant, and support services to cover every type of job.

Role Overview

The Hire Controller, based at our Liverpool depot, plays a crucial role in operations by acting as the primary liaison in the sales and customer service process. You'll be responsible for managing the entire hire cycle—from order placement to delivery and collection—coordinating with different depot departments to meet customer requirements and guarantee satisfaction.

Daily Responsibilities

• Maintain a desk-based role overseeing the hire process with frequent communication across departments, including stock teams, drivers, and engineers.
• Ensure equipment availability and minimal delays during the hire fulfillment process.

Candidate Requirements

• Excellent organizational capabilities.
• Strong verbal and written communication skills.
• Flexibility and adaptability in a dynamic work environment.
• A dedication to continuous learning and professional growth.
• A valid driving license.
• Previous experience in the hire industry or a similar sales or operational position.
• Ability to support and contribute to the business unit's commitment to Speedy's ESG Strategy – Decade to Deliver.

Working Hours and Compensation

The role is Monday to Friday, 7:30 AM to 5:00 PM, totaling 42 hours per week. The salary is £29,572 annually, pro-rated.

Benefits and Perks

• 26 days of annual leave plus bank holidays.
• Life assurance coverage.
• Pension scheme participation.
• Canteen facilities available onsite.
• 95% discount across all Speedy brand products and services.
• Access to training programs, development opportunities, and career advancement pathways.
• A voluntary health cash plan.
• My Staff Shop discounts on various suppliers.
• Green Commute Initiative supporting cycling to work.
• Employee Assistance Program offering free confidential support for wellbeing, legal, financial, and personal matters.

Work-Life Balance and Inclusion

Speedy champions an industry-leading work-life balance initiative designed to reduce contracted hours and enhance employee wellbeing. Flexible working arrangements are available, including varied start and end times, shorter workdays, term-time hours, and job sharing.

The company fosters an inclusive environment, ensuring equal opportunity without discrimination based on any personal characteristics. All positions require proof of right to work in the UK. Some roles may require a DBS, credit, or security clearance check.