Help Desk Assistant

Overview

The Help Desk Assistant serves as the initial contact point for residents and users of camp facilities, handling cash collections, managing bookings and registrations, and liaising with third-party vendors and the Finance department. This role ensures payments, agreements, and complaints are accurately recorded to facilitate smooth everyday operations of the camp.

Key Responsibilities

• Collect cash payments strictly adhering to established financial procedures.
• Conduct inspections of rooms managed by third parties.
• Inspect sports facilities to ensure standards are met.
• Follow-up on outstanding payments with external parties.
• Administer and keep up-to-date contracts related to third-party rooms.
• Collaborate with the Finance team for the processing of all payments.
• Handle registrations for car parking services.
• Manage gym membership enrollment and renewals.
• Organize and oversee bookings for training rooms and event halls.
• Coordinate bookings for sports such as football and cricket.