Customer Service Assistant

The Role

In every position within the store, your primary focus will be delivering an exceptional customer experience. This includes ensuring parking is convenient, trolleys are readily accessible, assistance is always available, stock is organized properly, deliveries are punctual, and payments are handled with friendliness.

While you concentrate on creating a welcoming and supportive environment for customers, we are committed to continuously investing in your growth. You will receive comprehensive training, ongoing support, and numerous chances to advance your career. Our workplace is practical and grounded, with opportunities for upward mobility.

About You

Your daily responsibilities involve interacting with and supporting customers, so it is essential to provide every visitor with top-notch customer service. Ideal candidates will have prior experience in a comparable role.

Please ensure you apply with a current CV attached; applications without a CV will not be considered. If you need accommodations to apply, you can submit a reasonable adjustment request.

What We Offer

• For candidates aged 21 and over: £12.71 per hour; ages 18 to 20: £12.00 per hour; under 18: £8.82 per hour.
• Gain share bonus of up to £300 per month.
• Employer pension contribution of up to 10%.
• Up to 35 days of annual leave including 8 bank holidays.

Additional wellbeing and financial benefits include: a 20% colleague discount, save-as-you-earn scheme, cashback health benefits, cycle to work program, life assurance, access to Peppy and Aviva Digital GP services, financial education and loans, and discounts on gym memberships and various retailers.

Inclusion and Support

We strive to build an inclusive workplace that prioritizes colleagues’ wellbeing. As a Disability Confident Employer, we are dedicated to fostering a diverse workforce that mirrors our communities. We encourage applications from individuals with disabilities and are committed to ensuring an accessible recruitment process and work environment. If support or adjustments are needed, please let us know.

Additional Information

• Salary varies depending on age.