HC Systems Specialist

About University of Doha for Science and Technology

The University of Doha for Science and Technology (UDST), established by Emiri Decision No13 of 2022, is Qatar's pioneering national university focused on applied, technical, and professional education. With over 8,000 students and more than 800 staff members, UDST offers a diverse range of over 70 bachelor's, master's, diploma, and certificate programs across five colleges: Business, Computing and IT, Engineering and Technology, Health Sciences, and General Education, alongside specialized training centers. The university is renowned for its student-centered approach, cutting-edge facilities, and distinguished faculty dedicated to enhancing student skills and producing well-prepared graduates who contribute meaningfully to Qatar’s socio-economic development and the National Vision 2030.

Key Responsibilities

• Ensure accurate and comprehensive maintenance of Human Capital (HC) system data.
• Deliver first-level functional support to users of the HC system.
• Track and manage HC system-related requests, incidents, and enhancement processes.
• Collect and document detailed functional business requirements.
• Create process flow diagrams and maintain thorough system documentation.
• Lead and participate in User Acceptance Testing activities.
• Assist with system upgrades, enhancements, release cycles, and new implementations.
• Keep user guides, Standard Operating Procedures (SOPs), and knowledge base materials updated.
• Conduct system training sessions and provide guidance to end-users.
• Monitor data integrity and resolve discrepancies within system data.
• Support audits related to system use and data accuracy.
• Administer HC SharePoint sites and related document libraries.
• Collaborate with the IT Directorate to address system issues and coordinate requirements.
• Generate HC reports and ensure the accuracy of report data.
• Document changes and configurations related to the HC system.
• Support digital initiatives related to Human Capital and manage post-implementation activities.
• Identify and propose improvements to workflows, system utilization, and operational efficiency.
• Ensure the confidentiality and proper handling of sensitive HC information with controlled access.
• Work closely with HC stakeholders and IT teams to troubleshoot and resolve system-related issues.
• Perform other related duties as assigned.

Required Qualifications and Skills

• A Bachelor’s degree in Human Resource Management, Management Information Systems (MIS), Information Systems, Business Administration, or a related discipline is mandatory.
• Certifications related to HRIS or HCM platforms such as PeopleSoft, Workday, Oracle HCM, SAP SuccessFactors, or their equivalents are advantageous.
• Professional certifications in Business Analysis or process improvement (e.g., ECBA, CCBA, CBAP) are preferred.
• Additional coursework or training in Human Capital Information Systems, data management, business process analysis, reporting, or Human Capital management enhances candidacy.
• Hands-on experience supporting HCM/HRIS applications, managing employee data, and working with HR-related systems is required; familiarity with payroll systems adds value.
• Between 3 and 5 years of progressively responsible experience supporting Human Capital Management or HRIS enterprise systems including user support, data oversight, requirements gathering, functional testing, reporting, documentation, and training is needed.
• Experience in coordinating system enhancements, UAT, or HR digital transformation projects is preferred.
• Prior experience with PeopleSoft HCM or a similar enterprise-level HCM platform is a plus.
• Fluency in English (written and spoken) is essential; proficiency in Arabic is desirable.