Guest Service Expert

Role Overview

As a Guest Service Expert at Delta Hotels and Resorts, you will contribute to crafting an exceptional dining experience where food complements the memorable service provided. Your responsibilities will include setting up tables, coordinating with kitchen staff, interacting and serving guests, and maintaining cleanliness in work areas, making each interaction a seamless part of the overall guest experience.

Key Responsibilities

To succeed in this position, you must prioritize workplace safety, adhere strictly to company policies and quality standards, and maintain a professional appearance and communication style. The role requires being physically active—standing, walking, or sitting for extended periods, navigating various surfaces, reading and verifying menu information, and performing manual tasks such as lifting and moving items up to 25 pounds independently or up to 50 pounds with assistance, along with bending, stooping, and reaching.

Preferred Qualifications

• High school diploma or equivalent (G.E.D.)
• Less than one year of relevant work experience
• No supervisory experience required
• No licenses or certifications mandated

Additional Information

Position Number: 26101713
Category: Food and Beverage & Culinary
Location: Estrada da Ribeira Grande s/n, Ponta Delgada, Portugal, 9500-702
Position Type: Non-Management
Working Schedule: Full Time
Onsite Role

Delta Hotels is committed to creating welcoming and quality travel experiences by providing thoughtful and attentive service that caters to today’s travelers. Our team exhibits passion, broad expertise, and exceptional ability to ensure guests can focus fully on what matters most to them. Featuring strong presence in Canada, the UK, and the USA, Delta Hotels is rapidly expanding worldwide and invites skilled professionals who excel in delivering efficient service and paying attention to detail to join the team. Joining Delta Hotels under Marriott International allows you to embark on a journey to develop your potential, pursue meaningful goals, and integrate into a premier global team while exhibiting your authentic self.

Marriott International celebrates diversity and is an equal opportunity employer, fostering a culture valuing unique backgrounds and talents of associates and upholding non-discrimination based on disability, veteran status, or other legally protected categories.

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