General Help - Cafeteria Full Time Position

Job Overview

This position involves various duties related to food preparation, service, and maintaining cleanliness in a cafeteria environment. It requires adhering strictly to food safety, quality, and customer service standards while working collaboratively with colleagues.

Primary Responsibilities

• Prepare food items and stations following instructions.
• Transport pans, kettles, and food trays between workstations, stoves, and refrigerators.
• Store food properly by wrapping, dating, and rotating according to guidelines.
• Maintain cleanliness of work areas, equipment, and utensils; supply necessary utensils and portable equipment.
• Follow approved food recipes ensuring correct quality, serving temperature, and portions.
• Serve customers promptly and courteously, addressing any concerns professionally.
• Interact professionally with co-workers to maintain service standards.
• Ensure compliance with sanitation, Smart Serve, and safety protocols.
• Warmly welcome guests, efficiently take orders following established service steps.
• Demonstrate thorough knowledge of menu items, ingredients, specialized diets, and allergens to accommodate guests’ needs.
• Communicate directly with kitchen staff to confirm order accuracy and special requests.
• Exhibit excellent communication skills, adaptability, patience, and interpersonal effectiveness with guests and staff.
• Maintain confidentiality regarding any personal or medical information received.
• Address and resolve complaints promptly; escalate relevant information to supervisors.
• Prepare and maintain dining/service area clean and organized before, during, and after service following sanitation standards.
• Operate equipment as required (e.g., fire extinguisher, telephone, iced tea/soda machines, soup well, coffee machine).
• Collaborate with personnel from other departments, including for special events.
• Perform additional assigned duties as necessary.

Employee Benefits and Culture

• Join a recognized, award-winning company known as a Great Place to Work and a FORTUNE Global 500 entity with numerous accolades.
• Access extensive career growth and learning opportunities within the world's leading food and support services company.
• Prioritized health and safety protocols to protect associates, clients, and guests.
• Comprehensive health, vision, and dental benefits available for eligible employees.
• Mental health and wellbeing initiatives, including 24/7 Employment Assistance Program for support and resources.
• Embrace a diverse and inclusive workplace where respect, support, and equitable growth opportunities are fundamental.
• Participation in Employee Resource Groups to foster cultural awareness and inclusivity.

Additional Information

For accommodation requests during the hiring process, candidates may contact recruitment via an email address for assistance.