Full-Time Store Associate

Position Overview

The store associate role involves a variety of duties such as stocking shelves, merchandising products, operating as a cashier, and maintaining store cleanliness. Working collaboratively with the team, the associate aims to enrich the customer shopping experience through exceptional service.

Work Schedule and Compensation

This full-time position averages 30 or more hours per week with a starting hourly wage of $20.00. Wage increases are scheduled annually, with $20.50 in the second year, $21.00 in years three and four, and $22.00 in the fifth year.

Key Duties and Responsibilities

• Exemplify all customer service principles and escalate issues to management as needed.
• Report product losses due to damage or expiration to store management.
• Utilize the point-of-sale system accurately to process purchases and notify management of any scanning discrepancies.
• Adhere strictly to cash handling policies and procedures.
• Open additional checkout lanes as needed to maintain smooth customer flow.
• Stock shelves and arrange displays neatly following merchandising planograms to drive sales.
• Fulfill curbside pickup orders by selecting items precisely, verifying order accuracy, and timely vehicle delivery from the staging area.
• Maintain cleanliness and merchandising standards consistently across store zones.
• Support management in meeting operational efficiency and loss prevention goals.
• Follow all company policies, including those related to safety and equipment maintenance.
• Contribute to a safe work environment by identifying and fixing hazards and ensuring equipment functions properly.
• Comply with inventory management and appropriate product handling procedures.
• Perform cleaning tasks to meet company standards.

Physical Requirements

• Tasks require pushing, pulling, sitting, standing, reaching, bending, and moving around the store.
• Ability to lift, carry, and place products weighing up to 45 pounds at various heights, including overhead.
• Operate equipment such as cash registers, electric/manual hand jacks, floor scrubbers, and cardboard balers.
• Work under varying temperature conditions including freezer and cooler areas.
• Use glass and multi-purpose cleaning products safely.

Qualifications and Skills

• Deliver prompt and friendly customer service consistently.
• Proficient operation of store equipment including registers, floor scrubbers, balers, pallet jacks, handheld devices, and computers.
• Understanding and application of operating policies and procedures.
• Effective verbal and written communication abilities.
• Basic math skills including addition, subtraction, multiplication, and division.
• Ability to follow instructions attentively with strong attention to detail.
• Capability to work independently as well as collaboratively within a team.
• Organize, prioritize, and complete assigned duties efficiently within deadlines.
• Maintain reliable attendance and punctuality.
• Meet availability requirements as specified by the employer.

Educational and Experience Requirements

• Must be at least 18 years old.
• High school diploma or equivalent is preferred.
• Prior retail experience is preferred but not mandatory.

Employee Benefits

• Access to 401(k) plan with company matching contributions.
• Employee assistance program to support personal and work-related challenges.
• National discount program through PerkSpot.
• Full-time employees receive medical, dental, vision, and prescription insurance.
• Generous vacation policy plus 7 paid holidays annually.
• Up to six weeks of paid parental leave at full pay.
• Up to two weeks of paid caregiver leave at full pay.
• Short and long-term disability insurance options.
• Life insurance including dependent and accidental death and dismemberment coverage.
• Voluntary term life insurance available.
• Full-time status generally involves 30+ hours per week on an annual lookback basis.

Equal Opportunity and Preconditions

As an Equal Opportunity Employer, no discrimination occurs based on race, color, national origin, ancestry, citizenship, religion, sex, gender identity or expression, sexual orientation, age, marital status, disabilities, genetic information, veteran status, pregnancy-related conditions, or any other protected characteristic. Employment may be contingent upon successful completion of job-related background checks, drug tests, and reference verifications where permitted by law.