Front Store Supervisor

About the Role

Join a locally owned Shoppers Drug Mart store in Huntsville, Ontario, and play a key role in delivering health, beauty, and convenience services to your community while placing customer satisfaction at the forefront of all tasks.

Key Responsibilities

• Oversee customer service operations, including cashier activities, cash management, and merchandising efforts.
• Ensure all cashier and merchandising staff adhere to store policies and operational procedures while providing training, guidance, and ongoing support.
• Enforce loss prevention standards by managing daily cash office inventories, cashier tracking systems, and PC Optimum procedures.
• Maintain professional store image by guaranteeing employees comply with the uniform policy and promptly handle customer inquiries, refunds, exchanges, and promote the CSI customer survey.
• Supervise merchandise displays, ensuring shelves are clean, organized, and products are properly rotated as directed by area or front store managers.
• Maintain overall housekeeping standards and store appearance while adhering to health and safety requirements.
• Perform clerical, banking, and cashier duties as needed, ensuring compliance with all store policies and loss prevention measures.

Candidate Qualifications

• Demonstrates planning abilities, sound judgment, and independent decision-making skills essential for store organization.
• Strong problem-solving aptitude focused on achieving high customer satisfaction.
• Computer literacy coupled with excellent organizational and time management skills.
• Possesses knowledge of store products and supplies.

Why Work Here?

Each Shoppers Drug Mart store operates under an Associate-Owner model, combining local business ownership with the backing of a national brand. Employees benefit from purchase discounts, flexible schedules, competitive wages, and access to online training through the company’s Academy platform.

Associate Owners emphasize diversity and inclusivity to better serve their communities, embracing accommodations for colleagues and applicants with disabilities. Upholding compliance with legal and ethical standards is fundamental to the store’s culture.

Compensation

The hourly wage ranges from $19.50 to $22.00, based on experience, knowledge, and location. This role is newly established and involves the use of artificial intelligence in candidate screening and selection processes.