- Experience
- 5–8 yrs
- Salary
- —
- Openings
- 1
- Posted
- 4 weeks ago
- Work mode
- Work from home
- Resume
- Required to apply
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Job description
About ShipBob and Role Overview
ShipBob is a prominent global logistics technology company serving thousands of ecommerce brands with fulfillment solutions. The People team focuses on managing the workforce infrastructure, aiming to revolutionize its operations through cutting-edge automation. This position, Forward Deployed Engineer III (AI), embedded within the People team, is designed for someone with deep expertise in enterprise HR systems, practical experience building production AI-assisted automations, and strong data governance discipline. The role reports directly to the Senior Director of Total Rewards & HR Systems and is fully remote based in India.
Responsibilities
- Automate employee lifecycle processes including new hire onboarding, role transitions, terminations, transfers, and leave management by replacing manual coordination with automated task orchestration featuring SLAs, escalation paths, and audit trails.
- Enhance compensation planning infrastructure by reinforcing access controls, versioning, approval workflows, and integrating AI-powered benchmarking in the SecureSheets environment.
- Develop a unified People analytics platform that consolidates data from ADP Workforce Now, Greenhouse, and Lattice into a governed data model enabling workforce intelligence for leadership.
- Create data connections linking performance and goal metrics from Lattice with broader workforce decision frameworks.
- Spend initial 60 days closely collaborating with various People sub-functions to understand workflows, identify inefficiencies, and build a prioritized backlog of automation projects owned end-to-end.
- Establish comprehensive logging, monitoring, and alerting systems for all automations, and contribute reusable components to the Automation Hub.
- Produce detailed documentation for all deployed automations to ensure smooth knowledge transfer and maintain compliance with HIPAA and PII governance, coordinating closely with Legal.
- Perform additional duties as needed to support the People team’s goals.
Required Qualifications
- 5 to 8 years of hands-on experience with enterprise HR systems (such as ADP, Workday, or SuccessFactors) at the integration or implementation level, beyond end-user interaction.
- Proven track record in developing and deploying AI-assisted workflows that operate in live production environments.
- Strong skills in API integration, including designing and building RESTful services with robust authentication and error handling mechanisms.
- Deep knowledge of access control models for sensitive data, practical application of HIPAA regulations, and implementing role-based access controls for Personally Identifiable Information (PII).
- Excellent process analysis abilities capable of transforming unstructured, undocumented workflows into clear, failure-proof automated systems.
- Self-motivated with a high degree of initiative, able to identify work and act without detailed project scoping.
- Preferred experience includes working with Greenhouse ATS APIs, compensation planning or sales incentive tools, and familiarity with iPaaS platforms like Workato, Zapier, or Boomi.
- Background in high-growth, complex operational environments such as logistics, ecommerce, or manufacturing is advantageous.
Perks and Benefits
- Medical, term life, and accidental insurance coverage.
- 12 days of All-Purpose Leave covering casual and sick days.
- 15 days of Earned Leave in addition to public holidays.
- 12 public holidays per year.
- Generous maternity and paternity leave policies.
- Quarterly wellness days to support employee health.
- Work-from-home allowance provided.
Culture and Additional Information
ShipBob nurtures a high-performance culture anchored in transparency, accountability, and continuous learning backed by accessible leadership. Employees are encouraged to take ownership, innovate, and contribute meaningfully to the company’s mission. The organization strongly supports diversity and inclusion and provides equal employment opportunities without discrimination. Employees have access to best-in-class AI and productivity tools from day one to foster innovation across all departments.
There is no fixed application deadline; applications are accepted continuously.