Food and Beverage Manager

Role Overview

Oversee daily operations for all Food and Beverage outlets including restaurants, bars, and banquet facilities, ensuring service excellence and high guest satisfaction.

Key Duties and Responsibilities

• Manage and supervise all assigned F&B outlets to uphold superior food quality, cleanliness, presentation, and guest experience.
• Track daily sales, revenue, cover counts, average check values, and overall outlet performance metrics.
• Control and optimize food, beverage, labor, inventory, wastage, and operational costs to maximize profitability.
• Ensure strict adherence to food safety protocols, HACCP guidelines, hygiene, and occupational health and safety standards.
• Lead and mentor the F&B team; conduct regular briefings and training sessions to develop staff performance.
• Prepare duty rosters and allocate workforce effectively based on business volume and operational requirements.
• Manage guest feedback and complaints professionally, ensuring timely and appropriate resolution.
• Collaborate closely with other departments such as Kitchen, Stewarding, Housekeeping, Engineering, Sales, and Front Office to streamline operations.
• Maintain and control inventory records, monitor stock levels, requisitions, wastage, breakage, and oversee monthly stocktake processes.
• Support and coordinate F&B promotional activities, events, banquets, and revenue enhancement programs.
• Comply with hotel policies, SOPs, brand standards, and oversee proper cash handling procedures.
• Analyze departmental reports regularly and implement corrective measures as necessary.
• Foster a safe, professional, and positive working atmosphere for all team members.

Qualifications and Experience

• Bachelor's Degree or Diploma in Hotel Management, Hospitality Management, or a related discipline.
• Minimum of 3 to 5 years experience in Food and Beverage management within hotels or upscale hospitality settings.
• Comprehensive understanding of F&B operations including cost control, budgeting, inventory management, and revenue strategy.
• Well-versed in food safety standards, HACCP certification, hygiene practices, and health & safety regulations.
• Proficient with POS systems, TINIS, property management software, and Microsoft Office applications.

Skills and Competencies

• Strong leadership and team management capabilities with experience leading multicultural teams.
• Outstanding communication, interpersonal, organizational, and problem-solving skills.
• Excellent time management abilities and attention to detail.
• High standard of guest service and adept complaint-handling skills.
• Professional demeanor and positive attitude essential.
• Flexible to work varied shifts including weekends, public holidays, and peak business periods.
• Good command of English; proficiency in additional languages considered a plus.

Additional Information

Applicants should be currently residing in Qatar to be eligible for this position.