Fleet Support Officer

About the Role

Mackay Regional Council invites applications for a full-time, permanent Fleet Support Officer position located at the Paget Depot. This role is integral to the Mobile Assets team and focuses on delivering comprehensive administrative and systems support to maintain smooth fleet operations across the Council.

Key Duties

• Deliver daily administrative, operational, and reporting assistance to the Fleet Coordinator, Mobile Assets team, fleet personnel, and internal Council departments.
• Maintain and help staff navigate internal fleet management systems such as the Vehicle Booking System and the Electronic Prestart Application.
• Keep precise records of fleet assets using registers, databases, spreadsheets, and reporting dashboards to facilitate sound management decisions.
• Coordinate with stakeholders internally and externally to process purchase orders, invoices, reconciliations, and correspondence related to fleet activities.
• Manage fuel card administration including ordering, distribution, record maintenance, and reporting fuel usage both routinely and on demand.
• Utilize advanced Microsoft Excel, Power Automate, and Power BI tools for enhanced reporting, workflow optimization, and continued process enhancements within fleet administration.
• Assist in the commissioning and decommissioning of vehicles and equipment in cooperation with fleet operations and other relevant personnel.
• Support processes related to small plant replacements, tenders, quotations, and wider fleet replacement by managing communications and information flow among team members and suppliers.
• Apply Council policies and procedures to address customer inquiries, disseminate information, and foster a cooperative team environment.

Candidate Profile

The role requires someone who thrives in a varied work environment, values accuracy, and is dependable in providing practical support. The ideal candidate will be skilled at handling multiple priorities calmly and efficiently, building positive relationships, and communicating clearly across teams.

Essential experience includes administrative work in customer service or operational support, proficient use of business systems and databases, and strong competency in Microsoft Excel, data analytics, and reporting. Familiarity with Power BI, Power Automate, purchase orders, reconciliations, and invoice processing is desirable.

Mandatory Requirements

• A valid Queensland class C driver’s license or an interstate equivalent.
• Proven administrative experience supporting customer service or operational functions.
• Experience supporting operational or asset-based business systems and applications.
• Strong communication, collaboration, organizational, and time management skills.

Why Join Mackay Regional Council?

Working with Mackay Regional Council offers the chance to engage with a growing local government managing over $3.5 billion in community assets. The Council supports nearly 1200 employees and promotes meaningful work that benefits the region's infrastructure and community services.

• Competitive base salary of $86,710.48 (Stream A Salaried Level 3).
• 18% superannuation (subject to conditions).
• Option of 4 or 5 weeks annual leave with 17.5% leave loading.
• A 9-day fortnight work roster.
• Opportunities for learning and professional growth.
• Health and wellbeing initiatives, including an Employee Assistance Program and social clubs.

Location and Lifestyle

The position is in the Mackay region on Queensland’s Central Coast, offering an attractive lifestyle with access to beaches, rainforests, historic sites, natural parks, and over 70 tropical islands.

Application Information

Applicants should submit a cover letter and resume detailing their relevant qualifications and experience for the Fleet Support Officer role. Applications close on Thursday, 27 August 2026.

Additional Information

Candidates must possess legal working rights for Australia. Successful applicants may be required to undergo pre-employment screening including medical assessments and drug and alcohol testing.

Mackay Regional Council is an Equal Employment Opportunity employer committed to diversity, creating an inclusive and respectful workplace where all employees are supported to excel.