Facilities, Site and Property Executive

About Digicel

Digicel is a leading provider of digital connectivity and communications, operating modern wireless and fibre networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers with mobile, home, and business services, the company promotes economic participation and digital inclusion regionally. Their operations are guided by strong governance, inclusive access, and a focus on long-term value, supported by core values of Diversity, Integrity, Growth, and Innovation. The workforce consists of 5,000 employees dedicated to impactful service delivery.

Role Overview

As the Facilities, Site & Property Executive, you will be responsible for optimizing the performance, compliance, and efficiency of Digicel's property holdings. This role involves ensuring safe, sustainable, and well-managed physical environments through effective facilities management, residential housing coordination, and stakeholder engagement.

Key Responsibilities

• Manage the company's housing programme aligned with policies, guidelines, and allowance frameworks.
• Identify and source suitable accommodations by engaging with real estate agents, landlords, and property managers.
• Assist expatriate staff in securing both short- and long-term housing to support smooth onboarding.
• Maintain comprehensive records of all housing agreements, leases, and company-owned residential properties.
• Oversee maintenance and prompt repair of residential rental properties to meet established standards.
• Coordinate payments related to rent, property taxes, insurance, and other housing expenses.
• Conduct routine property inspections to ensure compliance with housing laws, building codes, and fire safety standards.
• Foster and maintain strong relationships with landlords and property managers to ensure excellent service and responsive resolution of issues.
• Assist in managing the company’s retail stores, office spaces, warehouses, and technical facilities.
• Coordinate maintenance and repair activities for commercial properties by working with property managers and contractors.
• Support planning and implementation of preventive and corrective maintenance programs for building systems such as HVAC, electrical, and plumbing.
• Ensure compliance with occupational health and safety regulations, fire safety laws, and other statutory requirements.
• Monitor operational and utility expenses, seeking opportunities to enhance efficiency and reduce costs.
• Manage vendor relationships including onboarding, account setup, payment, and performance reviews.
• Support office space planning, renovations, and workplace improvements to boost operational efficiency and employee satisfaction.
• Contribute to corporate sustainability efforts including waste management, energy conservation, and resource management programs.
• Assist with preparation, execution, and monitoring of lease agreements and Commercial Service Forms (CSFs) for telecommunications and operational sites.
• Maintain accurate lease records and ensure agreements are current and accessible.
• Manage lease payments, reconciliations, and rent reviews per contract terms and schedules.
• Liaise with landlords/stakeholders to resolve lease-related issues and ensure adherence to lease obligations.
• Support site acquisition, evaluation, and assessment initiatives as needed.
• Ensure lease-related finances are properly documented and comply with internal controls and governance standards.
• Provide operational and administrative assistance including front desk relief, documentation preparation, vendor payment processing, and utility bill management across multiple locations.
• Prepare and process Spend Control Tower requests supporting internal approval frameworks.
• Support project documentation, receipting, and deliverable tracking.
• Maintain compliance records such as certifications, inspections, warranties, and audit documentation.
• Participate in emergency response activities and contribute to disaster recovery and business continuity efforts.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Management, or related discipline.
• At least 2 years of relevant professional experience, preferably in facilities, housing, real estate, or property administration.

Skills and Competencies

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong oral and written communication abilities.
• Effective problem-solving with a solutions-oriented approach.
• Good knowledge of property management and the local real estate market.
• Financial acumen and budgetary awareness.
• Attention to detail, diligence, and accuracy.
• Ability to work under pressure and meet deadlines consistently.
• Excellent organizational and document management skills.

Additional Information

Applicants are requested to submit their applications by September 28, 2026.

Disclaimer: This description outlines the general nature and level of responsibilities of the role but is not exhaustive. The incumbent may be assigned other duties as required. All employees must maintain a safe, orderly, and clean workplace by adhering to safety rules and precautions at all times.