Facilities Executive

Overview

This role involves overseeing and coordinating various aspects of facility management within a corporate environment, ensuring smooth operations and a safe, efficient workplace.

Key Responsibilities

• Manage and oversee numerous vendors and contractors, including negotiating contracts and controlling expenses.
• Conduct random inspections of cleaning and maintenance services to ensure quality standards.
• Address spontaneous requests from employees and management promptly.
• Ensure all critical facility issues are resolved effectively and develop plans for corrective action.
• Monitor and handle emergency or urgent workplace situations as they arise.
• Regularly evaluate the workplace to identify opportunities for enhanced efficiency, safety, and user experience.
• Maintain updated asset registers and manage maintenance schedules diligently.
• Analyze workplace data and key performance indicators, preparing detailed monthly reports.

Required Skills and Expertise

• Strong abilities in collecting, analyzing, and interpreting operational data related to the workplace.
• Capability to generate and present KPI and service level agreement reports.
• Experience in maintaining asset management systems and scheduling upkeep tasks.
• Competence in vendor coordination, including conducting quality assurance inspections and negotiating agreements.
• Knowledge of workplace experience management and customer service principles.
• Understanding of Environment, Health, and Safety (EHS) regulations and emergency preparedness protocols.
• Analytical thinking to identify trends and propose workplace improvements.
• Excellent written and verbal communication skills facilitating collaboration with cross-functional teams.
• Strong organizational capabilities, managing multiple priorities with attention to detail and deadline compliance.
• Technical proficiency with Microsoft Office and familiarity with workplace technology systems.

Qualification Requirements

• Diploma or ITE certification in Facilities Management.
• Demonstrated experience in facility management, particularly within corporate setups.
• Proven interpersonal and communication skills.
• Preference for candidates experienced in vendor management and enhancing customer experience.