External Services Coordinator

About the Role

Join Nyrstar at their Port Pirie site as an External Services Coordinator, a pivotal role focused on managing and coordinating external service contracts. This position ensures adherence to health, safety, environmental, and commercial standards while promoting contractor productivity and cost-efficiency. Collaborating closely with contractors and internal teams, the role supports a culture of continuous improvement to maximize the value delivered by external service providers.

Key Responsibilities

• Coordinate and execute contracted services with a focus on optimizing productivity, minimizing inefficiencies, and maintaining quality benchmarks.
• Build and nurture strong, collaborative relationships with both internal stakeholders and external contractors, acting as a liaison between suppliers and plant representatives.
• Oversee contractor compliance with safety and environmental regulations and promptly handle incident investigations when necessary.
• Analyze service-related expenses and identify cost-saving opportunities including leading improvement initiatives and corrective measures.
• Perform routine audits and evaluations of service delivery to enhance quality, reliability, and compliance, supporting the organisation's continuous improvement objectives.
• Facilitate training and development activities to assist contractors in meeting compliance and operational goals, including participation in corporate safety audits.

Qualifications and Experience

• Proven background in managing or assisting with significant contract operations.
• Strong command of Microsoft Office applications, particularly Excel, Word, and Outlook.
• Working knowledge of SAP systems for data tracking and management.
• Excellent organisational, communication (both verbal and written), and time management capabilities.
• Proficient in influencing and negotiation to achieve effective outcomes and build robust relationships.
• Effective problem-solving skills combined with lateral thinking abilities.

• Certificate IV in Frontline Management is highly advantageous.
• Previous experience in an industrial environment such as Nyrstar Port Pirie is beneficial.
• Familiarity with maintenance planning or project management is preferred.
• Competency in generating reports using Excel or similar tools is desirable.

Collaboration and Stakeholder Engagement

• Engage with various internal departments including Procurement, Operations, Asset Management, Finance, Safety, Hygiene, Environment, and Purchasing teams.
• Maintain productive partnerships with external contract service providers delivering to the Port Pirie facility.

Benefits and Opportunities

• Work with a global leader committed to the energy transition and sustainable resource production.
• Enjoy employment security with a stable company backed by Trafigura.
• Access to professional growth and development in a supportive, team-oriented environment.
• Competitive salary package including relocation assistance.
• Five weeks annual leave promoting work-life balance.
• Fitness Passport discounted gym memberships, subsidized dental care, and Employee Assistance Program.
• Flexible salary sacrifice options like novated car leasing, paid parental leave, and substantial career progression possibilities.

Additional Information

The position is based onsite in Port Pirie, South Australia. Candidates must have unrestricted employment rights in Australia. The site mandates a clean-shaven policy and enforced non-smoking areas in alignment with Safety Policy and SafeWork SA regulations for Major Hazard Facilities. Only shortlisted candidates will be contacted during recruitment. Nyrstar promotes workplace diversity and is an equal opportunity employer.