Executive Assistant Manager - Food & Beverage

Company Overview

Raffles Hotels & Resorts is a historic luxury brand established in 1887, celebrated globally for creating culturally rich, intellectually engaging, and environmentally respectful hospitality experiences. As part of the network including Fairmont Hotels & Resorts, which features 90 properties internationally, Raffles & Fairmont Doha blends timeless elegance with grand hospitality within Katara Towers, providing unique luxury stays that embody distinct local character and impeccable service.

Role Summary

The Executive Assistant Manager - Food & Beverage will lead the strategic and operational management of the F&B division at Raffles & Fairmont Doha. Supporting the commercial vision and luxury positioning of both brands, this role focuses on driving revenue, enhancing profitability, maintaining high operational standards, and delivering outstanding guest experiences across all food and beverage outlets and services.

Key Responsibilities

• Align the Food & Beverage division's strategy with overall business goals by transforming objectives into tactical and commercial priorities.
• Collaborate with hotel leadership to boost revenue, profitability, and market brand positioning for sustained F&B success.
• Manage performance across all F&B outlets including restaurants, bars, event catering, and in-room dining to ensure aligned execution with strategic plans.
• Evaluate financial and operational data — revenue patterns, cost analyses, workforce productivity, guest feedback, and market developments — to identify opportunities for improvement.
• Contribute to financial planning including budgeting, forecasting, capital investment, and commercial initiatives promoting sustainable growth.
• Explore and initiate innovative F&B concepts, new income streams, partnerships, and exclusive guest experiences reflecting the luxury stature of the brands.
• Champion service excellence and operational consistency to preserve and enhance the unique character and standards of both luxury hotel brands.
• Lead and develop F&B management teams fostering accountability, talent growth, succession planning, and high performance culture.
• Coordinate cross-functionally with Culinary, Finance, Sales & Marketing, Rooms, and other departments to ensure strategic cohesion.
• Maintain operational insight by conducting performance reviews, engaging with outlet teams, and monitoring critical business objectives.
• Promote continuous innovation, sustainability, and improvement initiatives balancing guest expectations with business considerations.
• Ensure compliance with brand standards, food safety regulations, and other operational controls across all F&B functions.
• Act as an integral strategic leader providing insights and supporting execution on divisional and hotel-wide priorities.

Candidate Profile

• Extensive experience in senior Food & Beverage leadership roles within luxury hotel or resort environments.
• Proven track record in managing multi-venue F&B operations with expertise in commercial strategy and operational execution.
• Ability to convert strategic business plans into tangible improvements in revenue, profitability, service delivery, and operations.
• Strong commercial skills including budgeting, forecasting, financial data analysis, cost control, and performance optimization.
• Demonstrated capability to lead and inspire diverse leadership teams within a high-achievement organization.
• Deep understanding of luxury guest expectations, service excellence standards, current F&B trends, and luxury brand market positioning.
• Experience in concept development, innovation leadership, and identifying new revenue opportunities within luxury F&B contexts.
• Strong interpersonal and stakeholder management skills with the ability to influence across executive and operational areas.
• Excellent analytical, decision-making, communication, and planning skills.
• Relevant professional qualifications in hospitality, business, or Food & Beverage disciplines, or equivalent experience and professional development.
• Commitment to uphold the brand values and spirit of luxury service in all interactions.
• Dedication to fostering an inclusive workplace where all staff feel valued, supported, and recognized.

Additional Information

Employee Benefits: Staff members enjoy a variety of exclusive perks such as complimentary room upgrades, extended and discounted stays at Fairmont and Raffles properties, special savings on dining and wellness services, and other luxury amenities designed to reward dedication and support wellbeing.

Our Core Values:

• Respect: We honor the individuality and ideas of others through fairness and dignity.
• Excellence: We strive to make genuine connections and seize opportunities to make others feel special.
• Belonging: We embrace diversity and support one another as a unified team.
• Empowerment: We encourage initiative and anticipation to create unforgettable guest experiences.
• Integrity: We build trust through authenticity and mutual respect.

Diversity and Inclusion: We are dedicated to building an inclusive environment where diverse talents thrive, welcoming candidates from varying backgrounds to join our team.