Events Sales Manager

About Rosewood Doha

Rosewood Doha stands as a premier destination inspired by Qatar's coral reefs, combining ultra-luxury hospitality with residential living, gourmet dining, wellness, upscale retail, and exclusive events within a unified ecosystem. The property encompasses a 155-room hotel, 162 serviced apartments, and 276 private residences, along with a rich variety of dining venues, expansive event spaces, and curated lifestyle experiences. It is also home to Asaya, Qatar's inaugural members-only social wellness club, and Rosewood’s signature Manor Club for club room and suite guests. Since its July 2025 opening, Rosewood Doha has earned numerous prestigious accolades including recognition from the Michelin Guide, Forbes Travel Guide, and Qatar Tourism, symbolizing its ambition and excellence. As part of the worldwide Rosewood Hotels & Resorts portfolio, it redefines luxury through a lifestyle-focused, community and experience-centered approach.

Why Join Us?

At Rosewood Doha, we foster a workplace where passion aligns with purpose and careers are meaningful. We nurture an inclusive, diverse community that supports professional growth, celebrates achievements, and encourages you to Discover Your Calling. We provide an environment for you to present your authentic self, build confidence, create extraordinary experiences, and leave a lasting legacy.

Our associate experience includes:

• Competitive salary and benefits package.
• High-quality associate housing in prime areas like Lusail and the Pearl.
• A day off on your birthday to honor your milestones.
• Customized development plans and ongoing learning opportunities to support your career growth.

Role Overview

As an Events Sales Manager, you will ensure full adherence to the Hotel Code of Conduct and all departmental policies and service standards, keeping your team well-informed. You will be responsible for overseeing all meeting arrangements from initial booking through post-event evaluation and financial closure. Collaborating closely with the Sales Department, you will assist in crafting profitable, efficient proposals in alignment with hotel policies.

Your duties include managing all MICE and catering administration in coordination with clients and relevant departments, preparing Banquet Event Orders (BEOs) and group summaries well in advance, and maintaining timely communication to ensure event logistics are streamlined.

Additional responsibilities involve:

• Arranging group check-ins with the Front Office Manager.
• Conducting pre- and post-event briefings and communicating feedback to improve operations.
• Reviewing daily Food & Beverage and conference charges to ensure consistency with BEOs.
• Collaborating with the Director of Food & Beverage and Executive Chef on customized menu preparations that attract clientele and ensure profitability.
• Participating in weekly BEO meetings with related department heads to finalize event details.
• Proactively identifying cyclical event opportunities and planning accordingly.
• Responding accurately to proposals within 24 hours and following up on leads within 48 hours to uphold high service standards.
• Ensuring smooth handover of client event requirements from Sales to Operations teams.
• Training, coaching, and maintaining a high level of service among your team.
• Maintaining all resort records, departmental forms, and policies, and continually enhancing administrative procedures.
• Managing function sheet folders, monitoring menu updates, and adapting flexibly to any client-initiated changes.
• Confirming event details daily with conference organizers and ensuring swift responses to client requests to maximize satisfaction.
• Handling coordination with engineering, external vendors, entertainers, florists, audiovisual teams, freight arrangements, storage, and restaurant bookings as required.
• Ensuring guest satisfaction, managing complaints, and fostering exceptional guest relationships.
• Upholding punctuality and a professional appearance while wearing the appropriate uniform and name badge.
• Providing courteous, professional service to all clients and maintaining collaborative relationships with colleagues and departments.
• Adhering strictly to hotel policies concerning fire, emergency, hygiene, health, and safety standards.
• Demonstrating adaptability to departmental changes driven by industry trends, company policies, or resort needs.
• Performing other reasonable duties as assigned by your supervisor.