Equipment Technician

About The Wellbeing Hub

The Wellbeing Hub is a distinguished wellness consultancy and in-home personal training company located in Qatar, focusing on high-end fitness solutions for residential clients. They specialize in transforming home and tower gyms into sophisticated wellness environments through tailored gym designs and the strategic sourcing of gym equipment. Their client base includes real estate developers and private individuals who value convenience, exclusivity, and comprehensive health-related services integrated into their lifestyles.

Role Purpose

This role aims to ensure gym equipment in commercial settings remains safe, functional, and accessible. The technician will take responsibility for inspecting, maintaining, diagnosing problems, repairing, installing, and documenting various types of fitness equipment including cardio, strength, and functional training devices across allocated locations, ensuring minimal equipment downtime and safety risks.

Core Responsibilities

• Perform scheduled preventive maintenance on cardiovascular, strength, functional, and specialty fitness apparatus including cleaning, lubrication, adjustments, tensioning belts and cables, and calibration to align with manufacturer guidelines.
• Maintain a maintenance calendar per location and complete comprehensive checklists following each inspection.
• Troubleshoot and repair mechanical, electrical, and electronic malfunctions, such as issues with motors, drive boards, consoles, sensors, cables, pulleys, bearings, and resistance systems.
• Replace worn components including belts, decks, rollers, motors, consoles, cables, pins, upholstery, and similar parts as needed.
• Assess equipment condition to decide on appropriate actions such as on-site repair, workshop servicing, machine lockout, or recommendation for replacement.
• Manage the assembly, leveling, commissioning, and relocation of fitness equipment for new installs, club renovations, or moves, and conduct post-installation testing while providing equipment care training to staff.
• Immediately isolate unsafe equipment, tag it out of service, and follow all electrical safety, lockout/tagout, and manufacturer safety protocols.
• Report hazards, near misses, and repeated failures to management to enhance workplace safety.
• Maintain an inventory of frequently used parts and consumables, identify required components, process purchase requests, and liaise with suppliers for timely delivery.
• Coordinate warranty repairs and seek specialized technical assistance from original equipment manufacturers and local vendors.
• Document every maintenance activity, repair, and parts usage within maintenance management systems or manual logs when systems are unavailable.
• Communicate with club management regarding equipment downtime, repair timelines, and parts availability.
• Train front desk and floor personnel in basic checks such as detecting unusual noises, error codes, or loose cables.
• Keep tools, workshops, and company vehicles clean, organized, and fully operational.
• Support additional minor facility tasks such as managing drink coolers and addressing simple maintenance issues as required.
• Be available for occasional evening, Friday, or emergency call-outs to resolve urgent equipment faults.

Equipment Types Handled

Includes but not limited to cardio machines (treadmills, ellipticals, bikes, steppers, rowers, climbers), strength equipment (selectorized, plate-loaded, cable-motion, functional trainers, Smith machines), and supporting gym hardware like racks, benches, free weights, consoles, and entertainment systems. Common brands serviced include Technogym, Life Fitness, Matrix, Precor, Hammer Strength, Cybex, and similar commercial-grade equipment.