Enterprise Sales Development Representative

Role Overview

Join ServiceTitan as an Enterprise Sales Development Representative (SDR) where you will be instrumental in generating new business opportunities within the Strategic Enterprise segment. This position involves strategic outreach, direct pipeline management, and support across the entire sales cycle to contribute to significant business growth.

Key Responsibilities

• Drive business development by cultivating relationships, engaging in cold calling, and participating in trade shows and conferences to promote ServiceTitan's offerings.
• Initiate outbound cold call campaigns to generate a sales pipeline and meet individual quotas and conversion targets.
• Provide continuous support to prospects during the sales process.
• Manage and coordinate sales campaigns, including scheduling meetings with internal teams and prospective clients through email, calls, and task management.
• Handle inbound lead qualification, assess needs, and arrange product demonstrations for sales consultants.
• Conduct comprehensive needs assessments to tailor products and services appropriately.
• Assist in organizing sales collateral and managing deals to facilitate progression through the sales process.
• Collaborate with cross-functional teams such as Solution Engineering, Partnerships, Product, Finance, and Client Services.
• Stay informed on market developments, new products, services, pricing, and payment plans to identify new business prospects.
• Align closely with the SDM Manager and team dedicated to strategic accounts for cohesive execution.

Candidate Profile

• Minimum of 3 years experience as a Sales Development Representative with proven success engaging large accounts; 5+ years of industry-related experience is desirable.
• Proficient in navigating complex, enterprise-level sales cycles and supporting executive leadership.
• Strong communication, interpersonal, and presentation capabilities.
• Capable of managing multiple priorities in a fast-paced environment.
• Technical proficiency with presentation and productivity tools like Microsoft Word, Excel, PowerPoint, or Google Docs, Sheets, and Slides.
• Educational background: high school diploma required; bachelor's degree preferred.
• Willingness to travel as necessary.

Professional Growth and Benefits

• Opportunities for advancement by learning from top sales executives and engaging with advanced sales technologies such as Salesforce and Gong.
• Competitive compensation including base salary and commission potential.
• Flexible hybrid working arrangements; employees within approximately 40 miles of a hub office work onsite 1–2 days weekly.
• Comprehensive health benefits package covering medical, dental, and vision for employees and dependents, retirement savings match, and employee assistance programs.
• Support for family needs: parental leave, adoption reimbursement up to $20,000, maternity services, breast milk shipping, and financial planning resources.

Application and Hiring Process

Your application will be considered across all sales verticals within ServiceTitan and its subsidiaries (Aspire, FieldRoutes, Convex), ensuring optimal placement based on your skills and business needs. The final job offer will specify the company and vertical team you will join.

Inclusion Statement

ServiceTitan values individuality and encourages applicants from diverse and underrepresented groups. Accommodations are available during the recruitment process to support equal opportunity.

Compensation Details

The expected hourly pay rate is $31.21 CAD for candidates in Canada, complemented by a variable commission plan, equity participation, and extensive benefits. Actual compensation depends on factors including experience, performance, and location.

Privacy Notice

Personal information collected during recruitment is used for company operations and legal compliance, as detailed in the company's privacy policies.