Enterprise Sales Development Representative

About the Role

Join ServiceTitan as an Enterprise Sales Development Representative (SDR) and become part of a dedicated team delivering impactful solutions that transform customer experiences. This role demands strategic engagement and direct accountability for pipeline development focused on the Enterprise market segment.

Key Responsibilities

• Drive business growth by developing new large enterprise opportunities via relationship building, cold calls, trade shows, and conference engagements.
• Generate a robust pipeline through outbound calling campaigns targeting strategic enterprise accounts to meet quota and conversion goals.
• Provide support to prospects throughout the full sales cycle as a principal contact.
• Manage and coordinate multi-stakeholder meetings, overseeing campaign execution including emails, calls, and task tracking.
• Qualify inbound leads by assessing requirements and scheduling product demonstrations for sales consultants.
• Identify and assess clients’ needs to recommend appropriate ServiceTitan products and services.
• Assist with organizing sales collateral and managing deal progression to advance opportunities constructively.
• Collaborate with internal teams including Solution Engineering, Partnerships, Pro Products, Client Services, FP&A, and Product.
• Maintain awareness of market conditions, new offerings, and pricing structures to proactively pursue new business avenues.
• Work closely with the Strategic Development Manager (SDM) team and report to the SDM Manager to align strategies on key accounts.

Required Qualifications and Experience

• Minimum of 3 years of sales development experience with a focus on large account outreach; 5+ years in the industry strongly preferred.
• Proven success working with complex enterprise organizations and supporting executive leadership levels.
• Excellent communication, presentation, and interpersonal skills.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Proficiency with presentation and productivity software such as Microsoft Word, Excel, PowerPoint, or Google Docs, Sheets, and Slides.
• High school diploma required; bachelor’s degree highly preferred.
• Willingness to travel as needed.

Benefits and Company Culture

• Opportunities for personal and professional growth working alongside top sales executives.
• Competitive compensation package including variable commissions rewarding performance.
• Access to advanced sales enablement tools like Salesforce and Gong with comprehensive training.
• Flexible hybrid schedule with 1-2 days per week at office if living within approximately 40 miles of a company hub.
• Flexible work hours, peer recognition programs, and robust onboarding and leadership development initiatives.
• Comprehensive health benefits covering medical, dental, vision, retirement savings plan match, and employee assistance.
• Support for family needs including parental leave, adoption reimbursement up to $20,000, maternity support, and financial planning resources.
• Inclusive culture valuing diverse perspectives and committed to equal opportunity employment with accommodation availability during hiring process.

Additional Notes

Applications will be considered across ServiceTitan and its subsidiaries—Aspire, FieldRoutes, and Convex—ensuring candidates are matched to the best fit within strategic sales verticals. Employment offers specify the exact company and team assignment.

Salary for candidates in Canada is expected to be approximately C$31.21/hour plus eligibility for commissions. Actual compensation depends on experience, skills, and location.

ServiceTitan uses AI-assisted recruitment technologies to enhance candidate evaluation; hiring decisions remain human-led.

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