Enterprise Business Development Representative (UK Markets)

About Trustpilot

Trustpilot is a thriving FTSE-250 company dedicated to becoming the universal symbol of trust, operating the world's largest open customer review platform. We connect consumers and businesses globally, fostering transparency and trust with over 350 million reviews and 60 million monthly active users.

Role Overview

Joining our Enterprise Sales Team, you will be instrumental in scaling our global presence by delivering exceptional review and consumer experience solutions to major brands and retailers. This role serves as a vital driver of our sales pipeline, collaborating closely with Senior Enterprise Sales Leaders to map important accounts, discover new industry sectors, and generate new business prospects. It serves as an excellent opportunity for motivated professionals to master enterprise sales and advance towards a closing Account Executive role.

Key Responsibilities

• Proactively identify, target, and analyze complex enterprise accounts, revitalizing cold or current accounts by uncovering multiple engagement opportunities within divisions or companies.
• Conduct in-depth research to find influential C-level and VP decision-makers, nurturing qualified interest and building relationships at the executive level.
• Collaborate with Senior Enterprise Account Executives to plan and implement multichannel outreach strategies, including phone, personalized email, and social media, while contributing valuable market intelligence.
• Manage your outbound sales pipeline meticulously using Salesforce, applying deal qualification methodologies such as MEDICC to assess and move opportunities forward, ensuring seamless transfer to Account Executives.
• Consistently achieve and surpass defined KPIs, including Sales Qualified Opportunities, pipeline generation, and revenue targets derived from your booked meetings.
• Develop strategies to explore whitespace accounts, identify untapped revenue streams, maintain CRM accuracy, and facilitate new opportunity creation supporting Account Executive teams.

Candidate Profile

• Minimum one year of experience in outbound sales, preferably within B2B SaaS or technology sectors, with proven success in meeting or exceeding pipeline goals.
• Expertise in enterprise account prospecting, adept at navigating complex corporate structures to identify and reach decision-makers.
• Native proficiency in English is required.
• Experience with CRM systems, especially Salesforce, emphasizing thorough data maintenance and pipeline tracking.
• Familiarity with sales intelligence platforms such as LinkedIn Sales Navigator, ZoomInfo, or TAMI to research prospective stakeholders.
• Capable of executing comprehensive multi-channel prospecting campaigns across telephone, email, and social media platforms.
• Resilient and strategic mindset with the ability to handle rejection, independently build account pipelines, and engage confidently with senior executives.
• Strong business acumen to understand e-commerce and digital ecosystems, identifying how Trustpilot can deliver substantial value to enterprise clients.
• A collaborative team player working effectively alongside Senior Enterprise Account Executives, Marketing, and Revenue Operations to drive pipeline strategies.
• Adaptable and open to leveraging AI-enhanced sales tools and evolving methodologies to optimize prospecting efficiency.
• Self-driven, imaginative, and an excellent communicator, embodying an entrepreneurial ownership approach.

Culture and Workplace

We are a passionate, diverse, and collaborative commercial team with a fast-paced culture that promotes personal growth. Our global offices encourage cross-cultural partnerships, and inclusion is integral to our environment.

Benefits

• Hybrid work model: 3 days onsite, 2 days remote per week.
• Competitive fixed salary coupled with unlimited commission potential and company bonuses.
• Starting with 25 days of paid leave, increasing to 28 days after two years of continuous service.
• Two paid volunteer days annually to contribute to community causes.
• Extensive learning and development programs via Trustpilot Academy and Blinkist.
• Comprehensive pension and life insurance plans.
• Health coverage including cash plans, online GP access 24/7, and employee assistance programs.
• Headspace subscription for mental wellness.
• Paid parental leave benefits.
• Season ticket loan and cycle-to-work schemes.
• Central office featuring recreational amenities such as table tennis, gaming corners, coffee bars, and refreshments.
• Regular social gatherings, team events, and employee resource group activities.
• Access to thousands of discounts on travel, electronics, fashion, fitness, and entertainment.
• Availability of independent financial advice and complimentary basic mortgage brokerage services.

Inclusivity and Commitment

Trustpilot is devoted to fostering an inclusive environment that embraces diversity in all forms, valuing diverse perspectives and experiences. We welcome applicants regardless of race, ethnicity, religion, gender identity, sexual orientation, neurodiversity, disability, age, parental or veteran status. Accommodations and adjustments in the recruitment process are available on request to support candidates with disabilities.