Employee Relations Partner

Company Overview

eBay is a global ecommerce leader transforming how people buy and sell worldwide, supporting millions of users in over 190 markets. We foster a culture where customers guide us, authenticity is valued, bold ideas are encouraged, and individuals are empowered to bring their true selves to work every day. Our mission is to connect people, build communities, and create economic opportunities for all users, while sustaining our customers, company, and planet.

Team and Role

The People Experience team crafts the candidate and employee journey across eBay, facilitating talent acquisition, learning and development, compensation, benefits, employee services, technology, and culture initiatives that enhance business outcomes and employee success.

As an Employee Relations Partner on this team, you will be a subject matter expert in handling complex and sensitive employee matters across multiple European countries. You will collaborate closely with managers, employees, People Business Partners, Legal, Centres of Excellence, Works Councils, and external partners to manage risk, ensure compliance, and promote positive employee relations. Additionally, you will contribute to policy development, training programs, and operational improvements to boost organizational effectiveness.

Key Responsibilities

• Provide expert advice to managers and People Experience personnel on employee relations issues, policy interpretations, relevant employment laws, and best workplace practices across supported European regions.
• Lead challenging employee relations investigations, including grievances, ethical concerns, discrimination, harassment, retaliation, and other sensitive workplace issues.
• Coach and support Consultants and Advisers to enhance their skills and deliver consistent, high-quality employee relations assistance throughout the organization.
• Collaborate with People Business Partners, Legal teams, Centres of Excellence, Works Councils, and external entities to resolve complex cases, manage risks, and align with business goals.
• Design and deliver training and onboarding programs to improve managerial effectiveness and broaden employee relations knowledge among employees and People Experience teams.
• Drive policy development, enforce implementation, and advance process improvements to increase operational efficiency and uniformity.
• Oversee relationships with external vendors and regulatory agencies to ensure compliance and proper management of employee-related matters.

Required Qualifications and Experience

• Minimum of 7 years in Human Resources within a global organization, including at least 5 years specialized in Employee Relations.
• In-depth knowledge of employment legislation and employee relations practices, with preferred experience supporting Ireland, the UK, and other European jurisdictions.
• Proven ability to execute thorough and sensitive workplace investigations professionally and discreetly.
• Strong analytical skills to assess complex information, evaluate risks, and provide balanced recommendations considering employees, business needs, legal compliance, and operational factors.
• Experience mentoring and building capability by coaching managers and delivering training initiatives.
• Excellent relationship-building and collaboration competencies, with experience engaging diverse global, multicultural, and remote teams.
• Bachelor’s degree or equivalent, along with qualifications in Irish Employment Law and advanced Human Resource Management certification.

Additional Information

eBay is committed to equal employment opportunity and values diverse applicants irrespective of race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other protected statuses. Accommodations for applicants requiring assistance during the recruitment process are available upon request. We uphold accessibility standards and employ technology, including AI, responsibly in hiring. For further details on privacy and AI usage, please refer to our Talent Privacy Notice and AI Hiring Guidelines.