Chalhoub Group

Delivery Captain

Chalhoub Group

Remote · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
2 weeks ago
Work mode
Work from home
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Job description

About Chalhoub Group

Chalhoub Group has been a leader in creating luxury experiences in the Middle East for over seventy years. The Group operates as a hybrid luxury retailer with more than 10 owned brands and partnerships with over 400 international luxury names spanning fashion, beauty, jewellery, watches, eyewear, and art de vivre. With a commitment to innovation, sustainability, and a people-focused culture, Chalhoub Group operates across eight Middle Eastern countries and maintains global presence including LATAM.

Responsibilities

  • Manage timely and secure delivery of customer orders within assigned region.
  • Conduct daily deliveries to wholesale and retail outlets, including last mile customer deliveries.
  • Verify orders before delivery and collect returns and necessary documentation for returns.
  • Gather orders from shops for last mile delivery and handle cash and card payments for e-commerce cash on delivery (COD) customers according to procedures.
  • Complete all processes via Fareye system, including shop-to-shop transfers.
  • Conduct routine vehicle inspections, perform minor maintenance, report any vehicle issues or accidents immediately, and maintain vehicle cleanliness.
  • Adhere strictly to assigned routes, schedules, traffic laws, and company policies.
  • Report any incidents or misplaced packages promptly to Logistics Distribution Department.
  • Promote improvement and comply with the company’s Quality Management System following ISO 9001 standards.
  • Ensure workplace health, safety and environment requirements per OHSAS 18001 and ISO 14001 are met, including security of building and stock.

Requirements

  • Possess a valid driving license.
  • Previous experience in delivery or similar roles is preferred.
  • Have good knowledge of local roads and routes in Riyadh.
  • Basic communication and customer service skills.
  • Basic proficiency in English is preferred.

Benefits and Work Culture

Chalhoub Group offers opportunities for career growth, learning, and internal mobility. Employees enjoy a competitive benefits package including healthcare, child education contributions, and flexible or remote working policies, alongside exclusive discounts for employees. The company prioritizes diversity, equity, and inclusion, ensuring equal opportunities for all applicants regardless of gender, age, race, religion, national origin, or disability.

Additional Information

Applicants are encouraged to complete assessments and interviews honestly without assistance from generative AI tools to ensure a fair evaluation process.

How they work

Communication Adaptability Work Ethic Customer Focus Emotional Intelligence Integrity

Languages

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