Customer Support Executive
Vadodara, Gujarat, India · Full Time
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- Experience
- Any
- Salary
- INR 18,000 – INR 22,000 / month
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- Graduation
- Eligibility
- Graduates can apply; freshers and experienced candidates both eligible.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
As a Customer Support Executive at Maxicus Kochar Tech, you will be responsible for delivering an exceptional customer experience via phone communication. The role mandates maintaining a consistently professional demeanor during customer interactions and achieving high standards in customer satisfaction, efficiency, and response quality.
Responsibilities
- Deliver superior service and support to customers over phone calls.
- Maintain professionalism in all customer interactions.
- Achieve high performance indicators centered on customer satisfaction, operational efficiency, and service quality.
- Work in rotational shifts, including night shifts, as required.
Candidate Requirements
- Strong communication skills in Hindi and English.
- Open to both fresh graduates and candidates with experience.
- Graduate degree is mandatory.
- Willingness to work from the office location in Vadodara, Gujarat.
Additional Information
This is a full-time, permanent position within the BPO/call center industry, under the Customer Success, Service & Operations department.
Compensation
The monthly salary offered ranges from 18,000 to 22,000 INR.
Minimum education
Bachelor's Degree