Customer Relationship Manager
Mysuru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 18,000 – INR 38,000 / month
- Openings
- 1
- Posted
- 2 days ago
- Work mode
- In office
- Education
- SSC/10th pass and above
- Eligibility
- Candidates who have completed SSC/10th grade or higher are eligible to apply. Both freshers and those with experience in microfinance institutions may apply. Age must be between 20 to 32 years.
- Resume
- Required to apply
Where you'll work
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Job description
Position Overview
The Customer Relationship Manager acts as the primary point of contact between Jana Small Finance Bank and its customers. This role involves representing the organization in the field to support customer acquisition, retention, and overall satisfaction.
Key Responsibilities
- Serve as the frontline representative of Jana Small Finance Bank in field operations.
- Facilitate customer onboarding and ensure smooth groundwork in customer interactions.
- Work towards retaining customers by maintaining positive relations and addressing their needs.
Eligibility Criteria
- Minimum education qualification is SSC/10th standard pass; higher qualifications are preferred.
- Age requirement is between 20 and 32 years.
- Both experienced professionals from Microfinance Institutions (MFIs) and fresh candidates are encouraged to apply.
Minimum education
Higher Secondary (Class 12)
How they work
Customer Focus
Relationship Building