Customer Assistant - Food Section

Job Overview

Become a vital face of the UK’s fastest-growing retailer by joining Marks and Spencer as a Customer Assistant focused on the Food department. This is a dynamic role requiring resilience, energy, and dedication to delivering exceptional service amid fast-paced retail demands.

Work Schedule

• Sunday: 06:30 to 14:30
• Monday: 06:00 to 10:00
• Thursday: 06:00 to 10:00

Key Responsibilities

• Provide outstanding five-star customer service consistently in a high-pressure environment.
• Assist customers by confidently recommending and promoting the latest food products.
• Maintain stock levels and replenish shelves efficiently to meet strong customer demand.
• Utilize digital tools including the Sparks App and in-store technology to improve shopper experience.
• Adapt flexibly to various store sections as required, supporting a seamless retail operation.
• Contribute positively within a high-energy team environment by collaborating and supporting peers.

Candidate Profile

• Passionate about food products with a good knowledge base of the Marks and Spencer Food range.
• Ability to thrive in a fast-moving, demanding retail setting without losing focus or energy.
• Digitally literate and comfortable with technology to assist customers effectively.
• Strong team player with a resilient and proactive attitude.
• Flexible and willing to work across different areas and shifts as business needs evolve.

Additional Information

This frontline position requires dedication and hands-on involvement. It offers a challenging yet rewarding opportunity to grow in a top retail environment that values customer satisfaction and team dynamics.