Customer Assistant - Ballinamore

About the Role

Join Tesco and be part of a team that offers the largest variety of products, from groceries to clothing and financial services, across stores in the UK and Ireland. We value a customer-first mindset reflected in our Every Little Helps philosophy, which guides our respectful and supportive workplace culture. Your role will be conditional on providing your bank details before your agreed start date.

Job Responsibilities

• Prioritize customers in all interactions and consider their needs in every action.
• Build rapport with customers and deliver service with pride and care.
• Ensure products and services are consistently available for customers.
• Handle merchandise carefully to maintain its quality and condition until it reaches the customer.
• Keep sales areas and storage spaces clean and organized continuously.
• Follow department procedures and routines as per training received.
• Adhere strictly to company policies and health and safety guidelines.
• Be willing to assist colleagues by working in other departments as needed.

Candidate Requirements

• Natural inclination to offer outstanding customer service with friendly greetings and engagement.
• Commitment to working diligently for customers, the team, and the assigned department.
• Ability to prioritize tasks effectively to meet customer needs.
• Adaptability and resilience to cope with the dynamic nature of retail work.
• Capability to follow both verbal and written instructions accurately.
• Reliability and punctuality in attendance.
• Maintain a smart and tidy appearance at all times.

Benefits and Perks

• Competitive remuneration package.
• Opportunity to participate in a bonus program.
• Access to a Virtual GP service offering confidential online consultations and prescription services for employees and their cohabiting family members at a discounted rate.
• 24/7 support available through the Employee Assistance Program, providing emotional support and wellbeing services for employees and family members under the Wellbeing First initiative.
• Colleague Clubcard offering a 10% discount in-store and online, monthly 15% discount weekends, semi-annual 20% discount, and year-round 20% discount on F&F clothing, extendable to family members with a second Clubcard.
• Life insurance coverage.
• Participation in pension plans, Save As You Earn schemes, and paid family leave programs, subject to eligibility.
• Additional schemes such as Bike to Work, Long Service Awards, and Commuter support.

About Tesco

Tesco aspires to be every customer's preferred shopping method, whether shopping remotely or in-store. Committed to serving customers, communities, and the planet responsibly, Tesco supports thousands of community groups, contributes millions towards medical equipment, and provides meals to those facing food insecurity. Since 1997, Tesco has grown to over 190 stores across Ireland, employing more than 13,000 people and supporting thousands of local suppliers and farming families. Tesco champions an inclusive culture, embracing diversity and encouraging flexible working arrangements tailored to individual needs. The recruitment process is inclusive and offers adjustments for candidates requiring support.

Additional Information

Your employment offer depends on providing bank account details before starting. Tesco encourages applicants to communicate any need for recruitment support or adjustments via email to ensure a smooth hiring process.