Line Manager - Dublin

Role Overview

Tesco Ireland seeks a Line Manager based in Dublin to lead and support a department team, ensuring an excellent shopping experience for customers. The company emphasizes values, leadership, and career development.

Primary Responsibilities

• Coach and guide your team to provide outstanding service, maintain standards, and ensure product availability.
• Achieve all departmental key performance indicators.
• Lead daily decision-making supporting team productivity and performance.
• Implement training plans guaranteeing all colleagues receive quality coaching, validation, and updated training documentation.
• Ensure department routines, processes, and systems are completed accurately and on schedule.
• Plan seasonal, trade, and promotion activities to maximize sales, impact, and presentation.
• Oversee all safety and legal procedures for departments, addressing any issues proactively.
• Facilitate colleagues’ understanding of their goals, conduct reviews, career discussions, and maintain active professional development plans.
• Provide ongoing coaching and feedback to enhance team skills and confidence, encouraging behavioral improvements for superior customer experience.
• Foster an environment supporting innovation, personal growth, and a culture where customers and colleagues feel valued.

Customer Focus and Operational Duties

• Prioritize customer needs in all actions.
• Build relationships with customers and serve them proudly.
• Ensure consistent availability and care of products and services.
• Maintain clean, organized shop floor and back areas.
• Follow departmental routines based on training received.
• Adhere strictly to company policies and health and safety standards.
• Support other departments as necessary beyond core responsibilities.

Candidate Requirements

• Proven prior management experience with a track record of successfully leading teams.
• Passion for delivering excellent service to customers and colleagues.
• Adaptable and agile mindset.
• Capability to meet key objectives within a fast-paced environment.
• Recognized as the primary contact for queries in your department.
• Ability to influence and shape decisions at senior levels.
• Preferably, prior retail experience.

Leadership Qualities

• Builds strong collaborative relationships within and beyond the store.
• Warm and approachable demeanor, placing people at the core of interactions.
• Demonstrates energy and resilience during challenges, making principled decisions.
• Exemplifies behaviors that inspire confidence and uphold values.
• Encourages innovation and new ideas, welcoming feedback for continuous improvement.
• Embraces humility and lives by Tesco's values.

Benefits and Rewards

• Competitive salary starting at €37,500.
• Bonus incentive scheme*
• Access to a Virtual GP service offering confidential video consultations and online prescriptions, extendable to family members at a reduced cost.
• 24/7 Employee Assistance Programme supporting mental and emotional wellbeing, also available to family members.
• Colleague Clubcard discounts: 10% off in-store and online, monthly 15% discount weekends, biannual 20% discount offers, plus 20% off F&F clothing year-round, with the option to extend discount benefits to one family member.
• Life Assurance coverage.
• Pension scheme participation opportunity.*
• Save As You Earn savings plan.*
• Paid family leave.
• Bike to Work scheme.
• Long service recognition awards.
• Commuter support scheme.

*Applies subject to entry conditions and scheme rules.

Company and Culture

Tesco aims to be customers' favorite shopping choice across all platforms, committed to serving customers, communities, and the planet responsibly and sustainably. It has operated in Ireland since 1997 with over 190 stores, employing 13,000+ people and supporting thousands of jobs and suppliers.

The company values inclusivity and diversity, fostering a workplace where colleagues feel comfortable being themselves. Tesco welcomes discussions about flexible working to support varied employee life situations.

Additional Information

Offers are conditional on providing bank account details prior to start date. Tesco ensures an inclusive recruitment process and provides accessibility support upon request.