Customer Account Manager

Role Overview

This role involves independently managing customer accounts, ideal for individuals who are mechanically inclined and inquisitive. You will develop strong partnerships across Christchurch's industrial sector, driving growth within key accounts and discovering new business prospects. The position offers a competitive salary package, including incentives and company vehicle.

About the Company

Motion operates throughout the Asia Pacific region, including New Zealand, Australia, Indonesia, and Singapore, providing a wide range of industrial products and engineering services aimed at maintaining operational continuity globally. The company is currently expanding, targeting 2027 strategic growth with investments focused on enhancing employee capabilities and development. This environment offers numerous opportunities for skill and knowledge advancement.

Key Responsibilities

• Own and manage a customer portfolio within Christchurch, fostering trusted relationships to drive account growth.
• Collaborate with a diverse industrial clientele, leveraging Motion’s extensive product and service offerings to provide practical operational solutions.
• Develop and execute strategic sales plans aligned with the broader Motion network.
• Identify and cultivate new business opportunities within the assigned territory.
• Coordinate closely with internal teams and business units to maximize customer-related opportunities.
• Provide responsive, high-quality service and tailored solutions to customers.
• Support the team with customer service duties and everyday account management tasks.

Candidate Profile & Required Skills

• Exceptional ability to build and maintain strong relationships and communicate effectively.
• A practical, curious, and solution-oriented mindset.
• Between three to five years of sales experience, ideally in industrial engineering, manufacturing, or technical service sectors.
• Confidence engaging with customers from industrial, construction, and trade sectors.
• Demonstrated skill in identifying and converting growth opportunities within existing accounts.
• A positive attitude and collaborative team spirit.
• Strong negotiation capabilities.
• Self-driven with keen customer service orientation and business understanding.
• Proficient in CRM software usage and Microsoft Office applications.

What We Provide

• Competitive market-compensated salary, reviewed annually to reflect skill and performance progression.
• Clear career advancement prospects, supported by free webinars, training programs, and learning courses.
• Comprehensive benefits including incentives, company uniforms, parental leave top-ups, and confidential access to an Employee Assistance Program.
• Health and wellness perks such as up to $30 reimbursement for flu vaccinations and discounted Bupa health insurance plans.
• Paid volunteer leave of one day per year in addition to regular leave, with opportunities to engage in community initiatives including support for organizations like the Red Cross.
• Recognition programs celebrating employee contributions via peer acknowledgments, service milestone awards, and referral bonuses.

Equal Opportunity & Eligibility

Motion is an equal-opportunity employer committed to fostering diversity and inclusion. Applicants must be New Zealand citizens or possess valid work visas relevant to the position. The company strictly hires and promotes based on merit without discrimination based on protected characteristics.