Credit Controller

Company Overview

Bapcor Limited is a leading supplier in the Asia Pacific region specializing in vehicle parts, accessories, equipment, and servicing solutions. Listed on the Australian Securities Exchange (ASX), the company thrives on delivering exceptional customer service, fostering innovation, and offering an extensive product portfolio. Employing over 5,000 individuals across more than 1,100 locations in Australia, New Zealand, and Southeast Asia, Bapcor is proud to nurture a knowledgeable team and a culture focused on service excellence.

In New Zealand, Bapcor operates a range of businesses across trade, service, and specialist wholesale sectors, including names such as BNT, Autolign, Truck and Trailer Parts, Precision Equipment, and more, employing over 500 team members. The company’s values emphasize integrity, collaboration, commitment, and execution.

Role Summary

The role of Credit Controller calls for an organized and proactive finance expert experienced in credit control who excels at establishing robust relationships. The position centers on managing the accounts receivable ledger, reaching collection goals, mitigating debtor risk, and supporting various internal teams. It demands a professional who ensures adherence to credit policies and fosters positive customer engagement.

Key Responsibilities

• Oversee customer accounts and initiate contact regarding overdue balances to meet collection objectives.
• Regularly monitor the aged debtor ledger, focusing on balances overdue by 60 and 90 days.
• Administer credit holds, stop accounts, and payment plans, ensuring timely follow-up and resolution.
• Collaborate with Branch Managers, Sales Teams, and Business Unit Managers to enhance collection results and control credit risk.
• Investigate and resolve queries related to accounts, disputed transactions, and outstanding payments.
• Coordinate with debt collection agencies and legal representatives as necessary.
• Prepare and issue monthly debtor and collection reports, including Aged Trial Balance and doubtful debt details.
• Manage bank statement uploads, reconcile statements, and handle customer payments and credit card transactions proficiently.
• Accurately allocate and reconcile incoming payments from customers.
• Assist in the upkeep and review of corporate credit policies and procedures.
• Identify and report significant debtor risks to management promptly.
• Support new account setups and contribute broadly to the accounts receivable processes.
• Engage in initiatives aimed at business improvements supporting growth and operational efficiency.
• Ensure compliance with organizational policies, procedures, and health and safety standards.

Qualifications and Skills

• Relevant prior experience in credit control, accounts receivable, or related finance/accounting disciplines.
• In-depth knowledge of debtor management, credit collection workflows, and risk mitigation.
• Experience handling a high volume of customer accounts with a focus on meeting collection targets.
• Competent with Microsoft Excel and other Office software at intermediate to advanced levels.
• Strong abilities in reconciliation, problem-solving, and meticulous attention to detail.
• Excellent interpersonal, communication, negotiation, and relationship-building skills.
• Capability to foster productive relationships with customers and colleagues at different organizational levels.
• Proven organizational talents to juggle multiple priorities and meet deadlines efficiently.
• Experience with financial reporting, specifically debtor-related, is advantageous.
• Comfortable working independently as well as collaboratively in a team environment.
• A forward-thinking mindset focused on ongoing improvement and achieving results.

Additional Information

Why Work with Bapcor? Apart from an outstanding company culture, employees enjoy numerous benefits:

• Annual birthday leave
• Paid volunteer day every year
• Complimentary breakfast on workdays
• Competitive salary accompanied by performance incentives
• Exclusive discounts on company products
• Inclusive flat structure facilitating direct work with senior leadership
• Opportunities for career advancement within Bapcor’s operations across New Zealand, Australia, and Southeast Asia

Bapcor is committed to fostering an inclusive workplace and encourages applications from individuals of all backgrounds, identities, abilities, and experiences. The recruitment process is designed to be fair, accessible, and free from bias.