Courier

Job Overview

This role involves professionally and promptly picking up and delivering parcels along a designated route while ensuring all shipments comply with FedEx Canada’s service standards. The position also requires delivering excellent customer service during all interactions.

Key Responsibilities

• Carry out courteous and efficient package pick-up and delivery on assigned routes.
• Verify shipments meet FedEx Canada's service requirements.
• Provide related customer service support during delivery operations.

Qualifications and Skills

• Minimum high school diploma or equivalent education.
• Valid driver’s license with a strong driving record.
• Ability to lift up to 70 lbs manually and manage packages up to 150 lbs using proper equipment.
• Preferred at least one year of customer-oriented business experience.
• Must successfully pass a mandatory pre-placement driver assessment.
• Knowledge of FedEx Canada operations and Canadian customs is advantageous.
• Excellent interpersonal and communication abilities.
• Strong time management and organizational skills.
• Outstanding customer service aptitude.
• Able to handle multiple tasks, work under pressure, and adapt in dynamic environments.
• Flexibility to work varying schedules including holidays as business needs dictate.

Additional Information

• This is a position that requires interviews before hiring.
• Work schedule typically runs Tuesday to Friday from 8:00 AM to 4:30 PM and Saturday from 8:30 AM to 5:00 PM, subject to change.
• The role may require the incumbent to complete all assigned duties, mandatory testing and training, maintain Windows PC proficiency, and stay current with recurring training and accreditations.
• Applicants residing in Quebec must be bilingual in French and English.
• Candidates must maintain a driver’s license (Class 5, G, or 1[AZ]) with no more than two violations or accidents within the past 24 months.

Equal Employment Opportunity Statement

FedEx Canada is an inclusive employer that values diversity and strives to create a respectful, safe workplace where everyone is appreciated. Applications are encouraged from women, people with disabilities, Indigenous individuals, and persons of diverse cultural backgrounds and 2SLGBTQ+ communities. Accommodations during recruitment and selection are available upon request.