Courier

Role Overview

This position involves the courteous and efficient pickup and delivery of packages along a designated route, ensuring all shipments meet Federal Express Canada service standards while providing exceptional customer service.

Key Duties and Responsibilities

• Perform timely pickup and delivery of parcels on assigned routes.
• Verify that shipments comply with Federal Express Canada service criteria.
• Deliver high-quality customer service and address client inquiries.

Minimum Qualifications

• Completion of high school or equivalent education.
• Possession of a valid driver's license with a clean driving record.
• Capability to lift 70 pounds and handle packages up to 150 pounds using appropriate equipment.
• Preferred minimum of one year of customer-focused business experience.
• Successful completion of mandatory pre-placement driver assessment and training.
• Basic understanding of Federal Express Canada operations and Canadian Customs rules is advantageous.
• Strong interpersonal and communication skills.
• Effective time management and organizational abilities.
• Excellent customer service aptitude.
• Ability to multitask, work under pressure, and manage stress.
• Flexibility to work varying schedules including holidays as per business requirements.

Additional Information

• Permanent full-time role requiring operation of up to 5-ton trucks.
• Shift timing from Monday to Friday, starting at 1:00 PM until 9:00 PM.
• Bilingualism (French and English) required if residing in Quebec.
• Drivers must hold class 5, G, or 1 [AZ] licenses with no more than two violations/accidents in the past 24 months.
• Compliance with all mandatory training, testing, and annual recertifications is required.
• Work involves using PC Windows environment for operational tasks.

Employment Equity

FedEx is dedicated to inclusive hiring and creating safe workplaces valuing diversity, encouraging applications from women, persons with disabilities, Indigenous peoples, and people from culturally diverse and 2SLGBTQ+ communities. Accommodations are available upon request during recruitment.