Courier

Job Overview

This position requires attending an interview prior to selection. The role involves the courteous and efficient pick-up and delivery of parcels along assigned routes. Candidates must verify that shipments comply with Federal Express Canada's service standards and provide related customer support functions.

Key Responsibilities

• Perform courteous and timely collection and delivery of packages on designated routes.
• Ensure all shipments meet Federal Express Canada's service specifications.
• Deliver excellent customer service related to package handling and inquiries.

Required Qualifications and Competencies

• High school diploma or equivalent education.
• Valid driver's license with a good driving record.
• Ability to lift loads up to 70 lbs and maneuver packages weighing as much as 150 lbs using proper equipment.
• At least one year of customer service or business experience preferred.
• Successful completion of mandatory pre-placement driver evaluation with passing score.
• Familiarity with Federal Express Canada operations and Canadian customs regulations is advantageous.
• Strong interpersonal and communication abilities.
• Effective time management and organizational skills.
• Exceptional customer service capabilities.
• Capacity to multitask, manage stress, and operate well in high-pressure situations.
• Willingness to adapt to variable schedules and work on holidays as business needs dictate.

Additional Details

• This is a full-time, onsite role requiring availability Monday through Friday.
• Compensation is $24.50 per hour.
• If residing in Quebec, bilingual proficiency in French and English is required.
• Applicants must have a valid driver's license (classes 5, G, or 1[AZ]) and a driving record with no more than two infractions or accidents within the past 24 months.
• Driver competency will be assessed through driving abstract review, interviews, and driver skills tests.
• The incumbent will be expected to perform additional duties assigned, work with PC Windows environment, maintain necessary training and certifications, and be flexible with shifts.

Inclusion and Equity Statement

FedEx values diversity and is committed to fostering an inclusive workplace reflecting the communities served. Candidates from all backgrounds, including women, persons with disabilities, Indigenous peoples, and 2SLGBTQ+ communities, are encouraged to apply. Accommodations are available throughout recruitment upon request.