Consulting Account Manager

Overview

The Consulting Account Manager position focuses on driving sales of Microsoft consulting, Industry Solutions Delivery (ISD), and Unified support services within government and public-sector accounts in Victoria, New South Wales, and Queensland. The role is based on the East Coast of Australia and involves originating, qualifying, and closing services deals, including large Whole-of-Government contracts. The primary customer base is in Healthcare, so experience in this sector is advantageous.

Key Responsibilities

• Develop and maintain a robust pipeline of services opportunities in VIC, NSW, and QLD government and public-sector accounts with accurate forecasting and CRM compliance.
• Manage the entire sales cycle from lead qualification through deal closure for consulting, ISD, and Unified support agreements.
• Collaborate with account teams to create and implement account plans aligning Microsoft services with customer priorities and contract renewal schedules, such as EA, MACC, and Unified agreements.
• Establish and nurture trusted relationships with key business and technical stakeholders, including senior executives.
• Lead cross-functional pursuit groups comprising specialists, delivery teams, deal desks, and legal advisors to prepare compliant and value-focused proposals.
• Navigate public-sector procurement regulations and Whole-of-Government frameworks, assisting in deal approvals and risk evaluations.
• Achieve quarterly and yearly revenue and consumption objectives.

Required Qualifications

• Proven track record in enterprise solution, services, or consulting sales with consistent quota achievement.
• Strong skills in consultative selling, with the ability to align customer outcomes with services proposals.
• Experience selling services to large, complex government or public-sector accounts; Healthcare sector experience is preferred.
• Disciplined pipeline management and accurate forecasting practices.
• Excellent management of stakeholders, communication skills, and ability to coordinate teams.
• Availability for travel, particularly to VIC, NSW, and QLD clients.

Preferred Qualifications

• Knowledge of Microsoft Cloud technologies including Azure, Microsoft 365, Dynamics 365, and Security, plus Unified support services.
• Existing contacts within Western Australian and South Australian government markets and ecosystems.

Additional Information

This job posting will remain active for a minimum of five days, with applications accepted continuously until the position is filled. Microsoft is committed to providing equal employment opportunities to all applicants without discrimination based on a wide range of protected characteristics. Support and accommodations are available for applicants requiring assistance due to disability or religious reasons during the hiring process.