Commissary Supervisor

Overview

The Commissary Supervisor is responsible for overseeing the implementation and management of Food Safety and Quality Management Systems and Standard Operating Procedures relating to food safety and quality. This role ensures compliance through audits, training sessions, and monitoring of all relevant food safety and quality activities within the Commissary Center.

Key Responsibilities

• Oversee hygiene and sanitation procedures to ensure full implementation and address any deficiencies in the facility.
• Monitor operational procedures for product consistency and safety.
• Ensure proper implementation of HACCP, PRPs, OPRPs, and monitoring of Critical Control Points (CCPs).
• Lead HACCP reviews during development of new products, process changes, and routine evaluations to maintain food safety standards.
• Track corrective actions and confirm their effectiveness post-implementation.
• Review food safety documentation for completeness, accuracy, and compliance.
• Conduct internal audits and manage closure of non-conformities.
• Coordinate traceability exercises and carry out mock recalls as per schedule.
• Investigate food safety incidents, non-conformities, and customer complaints; assist in root cause analysis and corrective/preventive action implementation.
• Verify adherence to allergen management, food defense, and food fraud prevention programs.
• Support maintenance of product and process specifications along with related documentation.
• Assist in supplier approval and monitor supplier compliance.
• Deliver food safety training sessions, including inductions and refreshers for employees.
• Oversee product labeling, coding, and traceability requirements.
• Prepare comprehensive food safety reports, KPI summaries, and trend analyses for management.
• Participate in risk assessments relevant to food safety procedures and operational modifications.
• Ensure all municipal permits, licenses, and food safety requirements are current and compliant.
• Promote a culture of food safety by educating employees on Good Manufacturing Practices (GMP) and related food safety protocols.
• Keep abreast of updates in food safety regulations, industry demands, and customer standards.
• Ensure raw materials received meet agreed quality and food safety benchmarks.
• Review microbiological testing results to guarantee product safety and resolve quality issues promptly.
• Maintain daily food safety records as prescribed by applicable systems.
• Conduct municipality accredited food safety training programs such as Basic Food Safety for the commissary.
• Plan and execute internal audits for food safety and quality systems.
• Collaborate with the Purchasing Department to oversee supplier quality and compliance.
• Monitor industry trends, regulatory changes, and news to maintain company readiness.
• Support special projects, investigations, audits, inspections, and continuous improvement tasks as assigned.

Required Qualifications

• A university degree in Veterinary Medicine, Microbiology, Agriculture, Food Technology, or a related field with a minimum of five years' experience in food safety and quality.
• Thorough knowledge of food safety and quality management systems, especially FSSC 22000:2018 and ISO 9001.
• Strong understanding of laboratory testing procedures and food safety standards.
• Certified Food Safety & Quality Lead Auditor credential.
• Proven leadership capabilities in managing teams and identifying training needs.
• Fluency in both Arabic and English, including oral and written communication.
• Familiarity with Codex Alimentarius guidelines relating to food processing.
• Knowledge of government inspection policies and regulatory frameworks.