Commercial Sales Development Representative

About OpenText

OpenText stands as a global frontrunner in information management, fostering a culture driven by innovation, creativity, and collaborative teamwork. Joining OpenText means collaborating with prestigious companies globally, addressing complex challenges, and contributing to initiatives that redefine digital transformation. At the core of our operations is AI, which drives innovation, reshapes workflows, and empowers digital knowledge professionals. We seek talented individuals who complement our AI-driven vision to shape the future of information management.

Position Overview

We have established global Centres of Excellence dedicated to Sales Development to bolster our leading cloud technology and solutions. As part of a dynamic and social team, you will collaborate closely to attract and qualify prospective clients evaluating OpenText products. This role entails outreach via cold calls, emails, social media, and video engagement, with a solid background in B2B lead generation and business development being essential.

This quota-bearing position offers an excellent groundwork for career progression into sales, pre-sales, solution consultancy, or leadership roles within a global software firm. Candidates will benefit from industry-leading onboarding, ongoing coaching, and personalized growth initiatives.

Key Responsibilities

• Develop and execute outbound prospecting strategies, including cold calling, emailing, and social outreach targeting specific accounts.
• Collaborate with Sales Executives to engage potential clients and present OpenText solutions.
• Qualify and follow up on inbound leads generated through marketing campaigns and field activities.
• Understand client requirements to pass qualified opportunities to sales teams.
• Support early-stage sales opportunities alongside Sales Executives and Solution Consultants to advance pipeline progression.
• Maintain ongoing engagement with prospects, facilitating movement through initial sales stages.
• Conduct consistent outreach across phone, email, and social platforms, establishing and nurturing client relationships.
• Utilize Salesforce and research tools to accurately identify contacts and maintain data integrity.
• Track all lead generation and prospecting activities within approved tools and processes, providing regular updates on progress and pipeline contributions.
• Qualify leads based on established criteria and aligning with prospecting protocols.

Qualifications and Skills

• Ability to meet established activity and performance metrics.
• Excellent communication skills to effectively build rapport with prospects.
• Self-motivated with capability to operate independently and collaboratively.
• Positive and proactive attitude toward prospecting and continuous learning.
• Adaptability in a fast-paced and dynamic environment.
• Strong organizational and time management skills.
• Goal-driven with meticulous attention to detail.
• Eagerness to learn and grow within a sales-focused environment.
• Familiarity with Customer Relationship Management (CRM) tools such as Salesforce is advantageous but not mandatory.

Additional Information

This is a full-time position based entirely on-site in Singapore for five days a week. Candidates who do not require work sponsorship in Singapore will be given preference at this stage.

OpenText is committed to fostering an inclusive workplace, promoting equity and diversity beyond legal requirements. Our environment respects culture, race, gender identity, sexual orientation, age, veteran status, disability, religion, and other protected characteristics.

Reasonable accommodations are provided upon request during the hiring process for individuals with disabilities.