Senior Director, Workforce Planning

About OpenText

OpenText is a global leader in information management, known for its culture emphasizing innovation, creativity, and collaboration. Our AI-centric approach drives digital transformation projects alongside world-renowned companies. Join us to contribute to shaping the future of information management through human-centered, AI-powered solutions.

Role Overview

The Senior Director of Workforce, Talent Planning & Organization Design will lead a pioneering enterprise Workforce & Talent Planning Center of Excellence (CoE) within HR. This senior leadership position partners with HR leadership and executives to incorporate strategic workforce metrics into decisions regarding role priorities, skills, scaling, and geographic workforce strategies, including potential repatriation of jobs to Canada. You will facilitate role redesign, work and process transformation, construct organizational design scenarios, and guide leaders through workforce changes, combining strategic consultation with hands-on execution.

Key Responsibilities

• Create and lead a strategic workforce and talent planning center that integrates demand forecasting, skills management, and scenario modeling, establishing operating models, governance, and decision-making frameworks in collaboration with Finance, HR Business Partners, and business leaders.
• Revolutionize headcount management into an ongoing, skill- and work-driven discipline by delivering executive insights that connect workforce decisions with costs, capabilities, risks, and talent outcomes.
• Design and guide an enterprise-wide workforce deployment and location strategy balancing cost, skill access, productivity, and employee experience.
• Ensure the long-term sustainability of technology talent through effective location strategies.
• Collaborate with IT, Digital, and AI leadership to interpret AI roadmaps, examine automation and generative AI impacts on workflows, and partner with Total Rewards to revamp job architectures fostering human-AI collaboration.
• Develop frameworks for job augmentation, role simplification, and decomposing work; assist business leaders and HRBPs in applying these models during transformations and operating model changes; quantify the workforce effects of AI on capacity, productivity, role variety, location, and costs; and coordinate transparent reporting alongside People Analytics, Finance, and IT.
• Establish robust organization and work design strategies including role clarity, span of control, layers, and operational efficiency; create straightforward toolkits to establish the CoE successfully.
• Implement organizational modeling and scenario planning tools, standardize workforce planning and organizational design procedures across HRBPs through playbooks and coaching, and offer strategic advice on restructuring, growth, and transformation.

Qualifications and Experience

• Proven success in workforce planning, talent strategy, organizational design, or HR transformation within complex, global enterprises.
• Experience building enterprise HR capabilities or Centers of Excellence from inception.
• Demonstrated track record partnering effectively with Technology, IT, or Digital divisions on workforce and work design transformations.
• Executive-level persuasion and consulting aptitude, with the capacity to advise C-suite executives and senior HR stakeholders.

Commitment to Diversity and Inclusion

OpenText is dedicated to cultivating an inclusive workplace beyond compliance with laws. Our Employment Equity and Diversity Policy supports an environment that welcomes individuals regardless of culture, origin, race, gender identity, sexual orientation, family status, age, veteran status, disability, religion, or any other protected status.

If accommodation is required during hiring due to a disability, applicants may contact us for support. We promote collaboration, innovation, and personal growth to enrich our workplace vibrancy.