Cluster Revenue Manager

About The Role

The Address Collective, a prominent hospitality provider renowned for delivering outstanding guest experiences through excellent service and strategic growth, is looking for a Cluster Revenue Manager based in Dublin City Centre. This full-time position involves spearheading revenue optimization and the reservations process to maximize profitability across the hotel cluster.

Key Responsibilities

• Track room bookings and occupancy trends daily, weekly, and monthly, and prepare detailed reports for management review.
• Analyse historical booking data, current market dynamics, and competitor activity to generate accurate demand forecasts and drive revenue maximization.
• Create timely occupancy and revenue forecasts, including segmentation reports on a weekly basis, to support decision-making within hotel leadership.
• Work closely with the group revenue team to modify room rates and promotional offers based on demand projections.
• Maintain and update Online Travel Agency platforms to feature current deals and promotions aimed at attracting guests.
• Deliver daily reports on availability and booking rates to ensure occupancy targets are met.
• Identify and implement revenue management strategies to optimize room pricing.
• Monitor shifts in market trends, competitive offerings, and demand patterns for revenue growth potential.
• Handle guest communications across multiple email inboxes, ensuring timely and professional responses.
• Keep all hotel-related websites updated with accurate imagery and descriptions of services and offerings.
• Manage inquiries from groups, including pricing negotiations and strategic planning for a smooth guest experience.
• Ensure all payments and rooming lists are received ahead of guest arrivals and communicated effectively to front desk teams.
• Oversee reservations and inventory management in accordance with company policies.
• Collaborate with Front Office to facilitate efficient guest check-in and check-out processes.
• Quote and administer all group bookings and leasing agreements with group bookers.
• Partner with sales to develop promotion packages that increase revenue.
• Organize regular revenue meetings with department heads to align strategies and communications.
• Utilize revenue management systems to produce detailed reports for strategic decisions.
• Coach and mentor team members in revenue management best practices and procedures.

Required Qualifications

• Demonstrable experience in revenue management, reservations, or a similar hospitality role.
• Strong analytical capabilities to decipher data and market tendencies efficiently.
• Proficiency in using revenue management tools and systems.
• Effective communication skills and ability to work collaboratively with cross-functional teams.
• Capability to handle multiple responsibilities and prioritize workload effectively.

What We Provide

• A competitive salary package.
• Opportunities for professional growth and career progression.
• A dynamic and team-oriented work atmosphere within the hospitality sector.