Client Relationship Manager
Abn Tracom India Private Limited
Kolkata, West Bengal, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 12,000 – INR 15,000 / month
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Eligibility
- Open to all applicants interested in client relationship management roles.
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
Role Overview
We are seeking a dedicated Client Relationship Manager to build and sustain strong, lasting partnerships with both existing and potential clients. This role involves being the central contact for client inquiries, understanding their needs, and delivering tailored products, services, or solutions.
Key Responsibilities
- Develop and nurture enduring relationships with clients to foster trust and ongoing collaboration.
- Serve as the main liaison for all client communications, addressing questions, requests, and concerns promptly.
- Gain a thorough understanding of client requirements to recommend relevant offerings.
- Ensure client issues are resolved quickly by collaborating with internal departments.
- Conduct regular follow-ups to assess client satisfaction and evolving needs.
- Spot and act on opportunities for upselling and cross-selling to enhance client value.
- Maintain detailed and accurate documentation of client interactions and follow-up activities.
- Prepare comprehensive client-related documents including reports, presentations, proposals, and business updates.
- Oversee client accounts to guarantee timely delivery of products or services.
- Manage client feedback with professionalism and drive necessary enhancements.
Eligibility
All candidates interested in fostering client relationships and supporting business growth are encouraged to apply.