Senior Relationship Manager

About the Role

We are seeking a dynamic and result-driven Senior Relationship Manager to become a key member of our sales team. The selected candidate will focus on cultivating strong relationships with customers, comprehending their needs, providing impactful sales presentations, and meeting business targets.

Key Responsibilities

• Prospect and manage new customer leads effectively.
• Establish and nurture robust connections with potential and current clients.
• Analyze customer requirements and suggest appropriate Club Mahindra holiday membership plans.
• Deliver compelling sales presentations and demonstrate products convincingly.
• Address customer inquiries and offer suitable solutions.
• Perform follow-ups to convert interested customers promptly.
• Meet or surpass monthly and quarterly sales goals.
• Keep detailed records of customer interactions and sales activities.
• Work closely with internal teams to facilitate a seamless customer journey.
• Engage in field sales initiatives, events, marketing campaigns, and customer engagement activities as necessary.
• Maintain high-quality customer service and relationship standards.

Candidate Requirements

• Exceptional communication and interpersonal capabilities.
• Proven background in Sales, Relationship Management, Business Development, or Customer Acquisition.
• Strong aptitude for understanding client needs and delivering tailored solutions.
• Excellent negotiation and persuasion skills.
• Goal-oriented with a focus on results.
• Effective presentation skills and ability to build lasting relationships.
• Capable of working autonomously and managing sales targets.
• High energy, self-confidence, and a positive demeanor.

Preferred Experience

• Background in Field Sales, Direct Sales, BFSI, Hospitality, Travel, Holiday Membership, Real Estate, Insurance, or Automobile Sales is advantageous.
• Experience managing high-net-worth clients will be considered a strong plus.