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Telecalling Executive
Kolkata, West Bengal, India · Full Time
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- Experience
- Any
- Salary
- INR 8,000 – INR 12,000 / month
- Openings
- 1
- Posted
- 2 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
We are looking for an energetic and driven Telecalling Executive to join our team and contribute to our sales growth by engaging with potential customers through outbound calls. The main goal is to inform prospects about our product offerings, answer their questions, generate sales leads, and support the sales process effectively.
Key Responsibilities
- Make proactive outbound calls to potential clients promoting our products and services.
- Provide precise details and responses to customer inquiries regarding our offerings.
- Maintain and update a lead database regularly with accurate customer information.
- Meet monthly goals related to call volume, lead generation, and successful sales conversions.
- Follow up consistently with leads to nurture potential sales opportunities.
- Work closely with the sales department to facilitate a seamless handover from lead generation to closing deals.
- Document all customer interactions and call specifics within the CRM software.
- Address customer complaints and questions promptly with professionalism.
- Continuously update knowledge about products and stay informed about industry developments.
How they work
Communication