CID Agent

About the Company

Join a prestigious hotel within the Accor network, a leading hospitality group encompassing over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle venues worldwide. This environment supports professional growth and advancement opportunities. Each interaction and thoughtful service contributes to delivering memorable and positive experiences to guests, colleagues, and supports environmental responsibility. Embracing the Heartist® philosophy, employees are encouraged to lead with passion and care in a fast-paced world.

Job Overview

Rixos Marina Abu Dhabi seeks a meticulous CID Agent responsible for accurately managing guest registration adhering to local CID regulations. The role involves ensuring timely submission of reports and seamless coordination with the front desk to facilitate guest check-ins.

Key Responsibilities

• Precisely enter guest registration details into the CID system.
• Ensure full compliance with local identification laws and regulations pertaining to guests.
• Compile and submit daily documentation to government authorities as required.
• Collaborate with front desk personnel to guarantee effective data gathering during check-in processes.
• Uphold confidentiality and secure handling of all guest information and records.

Requirements

• Completion of high school or equivalent qualification.
• Prior experience in a comparable administrative or hospitality-related role is advantageous.
• Strong focus on detail and data accuracy.
• Competence in data entry and familiarity with relevant computer software tools.
• Understanding and application of local CID regulatory requirements.