CCTV Operator

Overview

Le Méridien Hotels & Resorts seeks a dedicated CCTV Operator to enhance safety and security within their Dubai property. This full-time, on-site position involves monitoring various security systems, conducting patrols, and ensuring the safety and well-being of guests and staff.

Key Duties and Responsibilities

• Conduct property patrols and assist guests with room entry access when needed.
• Monitor Closed Circuit Television (CCTV), perimeter alarms, duress alarms, and fire life safety systems continuously.
• Secure entrances by locking them as required during shifts.
• Perform daily inspections to identify physical hazards on the premises.
• Respond promptly to accidents or emergencies, provide first aid or CPR as necessary, and contact emergency medical services.
• Support guests and employees during urgent situations; manage disturbances calmly and defuse conflicts.
• Call for external assistance when needed and document all security incidents with detailed reports.
• Handle all interruptions or complaints to maintain a secure environment.
• Escort unauthorized individuals off the property discreetly to ensure smooth operation flow.
• Attend scenes involving vehicle accidents or thefts to provide security support.
• Utilize appropriate codes when requesting aid and prepare daily loss prevention activity summaries.
• Maintain confidentiality of all security-related information, disclosing details solely to authorized personnel.
• Investigate incidents, collect evidence, and conduct interviews with involved parties.

Additional Job Responsibilities

• Adhere to company policies and report unsafe conditions, accidents, or injuries to management.
• Complete necessary safety training and wear a clean, professional uniform at all times.
• Respect proprietary information and safeguard company assets.
• Greet and engage guests warmly, anticipate their needs, and assist persons with disabilities courteously.
• Communicate effectively using clear, professional language in verbal and written forms.
• Foster positive relationships with team members and contribute to collective objectives.
• Comply with quality assurance standards and expectations.
• Physically, be capable of standing, sitting, or walking for prolonged periods; navigate various environments safely.
• Perform physical tasks including moving objects up to 50 pounds independently, or heavier items with assistance.
• Operate within confined, sloping, or uneven areas and ascend or descend stairs or ramps.
• Utilize fine motor skills and hand-eye coordination for handling various objects.
• Carry out other reasonable duties as requested by supervisors.

Preferred Qualifications

• Minimum education: High school diploma or equivalent (G.E.D.).
• No prior work experience or supervisory experience is required.
• No specific licenses or certifications are needed for this role.

Company Commitment

Marriott International and Le Méridien uphold equal employment opportunity principles, embracing diversity and inclusivity across all backgrounds, including disabilities and veteran status. The brand celebrates a cosmopolitan, culturally rich atmosphere inspired by European elegance, dedicated to creating memorable guest experiences. This role offers the chance to join a global team focused on personal growth and exceptional service.