Category Assistant - Pantry

About Woolworths Group

Woolworths Group employs over 200,000 people across Australia and New Zealand who are driven by a shared purpose to create better experiences together for a better tomorrow. The company fosters a dynamic, inclusive culture that supports innovation, career growth, and meaningful impact, serving over 24 million customers weekly.

Role Overview

The Category Assistant - Pantry is a full-time, permanent position based in Favona, Auckland. You will provide vital administrative support to the Buying/Category team, helping improve the product range by maintaining and generating accurate data within the Enterprise Management Systems.

Key Responsibilities

• Maintain precise data and efficiently set up new product articles.
• Manage process workflows primarily in SAP and handle cases in Partner Hub.
• Build and sustain strong relationships with suppliers and internal teams.
• Prepare important business communications such as award letters and deletion notifications.
• Address and resolve customer complaints with professionalism.
• Work collaboratively to support range reviews and continually enhance the customer experience.

Qualifications and Skills

• Highly organized with the capability to juggle multiple priorities in a fast-paced environment.
• Strong commercial awareness and proficient in Microsoft Excel and Google Suite tools.
• A keen learner with a curious approach to acquiring new knowledge.
• Deep commitment to delivering accurate information to both internal and external customers.
• Exceptional attention to detail in all aspects of work.
• Excellent communication skills both verbal and written, along with strong interpersonal abilities.
• Adaptable team player eager to collaborate and open to change.

What You Can Expect

• Flexible hybrid working model combining office presence and remote work for a balanced work-life integration.
• A pivotal role contributing to teams that positively impact communities.
• Access to a global business network offering extensive career growth opportunities across various fields.
• Support for wellbeing including 24/7 access to the Sonder app.
• Competitive and progressive leave policies tailored to your needs.
• Team discounts on Woolworths Group brands and access to rewards programs celebrating purposeful work.

Diversity and Inclusion

Woolworths Group prioritizes diversity, equity, inclusion, and belonging to strengthen innovation and problem-solving. The company is dedicated to fostering a workplace where everyone feels valued, empowered, and able to achieve their full potential. Applicants are encouraged to disclose any accommodations needed during the recruitment process.